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Server / Network Infrastructure Engineer

BAE Systems

Job Description

Location(s): UK, Europe & Africa : UK : Guildford || UK, Europe & Africa : UK : London

Job Title: Server / Network Infrastructure Engineer

Requisition ID: 121040

Location: Due to the secure network required this role will be based on-site at either our Yeovil, London or Guildford sites, travel to other locations will also be required when necessary.

Grade: GG12

Referral Bonus: £2000

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Division overview: Functions

At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the business could not operate without all the dedicated work of our Functions teams. From Finance & Operations through Communications & Marketing, to HR and Site Operations and more, our Functions teams enable our divisions to implement ground-breaking digital transformations and crucial defence software.

As part of Functions, you will be supporting and partnering with our global business from the backline, being a strategic advisor within your specialist area, and ensuring the business runs smoothly and efficiently. We all have a role to play in defending our clients; and this is yours.

Role summary

The chosen candidate will play a crucial role within the Classified Infrastructure team, undertaking the responsibility of maintaining and managing the overall performance and availability of classified networks and other hosted systems, and actively providing support to users at all levels of the organization—effectively addressing infrastructure support issues, which is an essential aspect of their role

Principle Responsibilities

  • Administering a blend of physical and virtualized production environments.
  • Providing technical input for infrastructure changes in adherence to change management processes.
  • Contributing to design and assurance processes.
  • Timely resolution of incidents within agreed-upon service levels.
  • Identifying and taking ownership of underlying problems discovered during day-to-day operations, managing them to resolution, and escalating to the regional TS Service manager when necessary.
  • Installing and supporting hardware, including servers, networking equipment, PCs, thin clients, printers, and telephones.
  • Installing and supporting software, encompassing both server and desktop applications.
  • Offering support for Exchange, Active Directory, VMWare, SharePoint, and Citrix platforms.
  • Providing support for Linux OS, covering variants of Redhat and Debian.
  • Offering network support for Cisco environments.
  • Executing routine operations schedules for servers, server applications, databases, systems, and network elements using established and repeatable procedures following corporate standards and requirements.
  • Updating or creating additional material as needed.

Education / Experience At least two of (or equivalent)

  • RHCSA / RHCE (preferred)
  • MCSA / MCSE (preferred).
  • CCNA / CCDA.
  • VCP
  • 3-5 years' experience of working in a busy IT Department, or other relevant work experience.

Technical Skills

Advanced installation, configuration and support of the following:

  • Linux OS, platforms including variants of Redhat and Debian
  • Microsoft Active Directory
  • Microsoft Windows Server 2016 & 2019
  • Microsoft Exchange 2016 & 2019
  • SQL Server 2016, 2017
  • Windows Desktop
  • VMWARE (Infrastructure 5.5 and higher / vSphere 7 )
  • Networking & Security - TCP/IP, DNS, Firewall Install, Configure & Support
  • Citrix
  • ...

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