Hotel Manager

Beaverbrook Town House is looking for an experienced and passionate Hotel Manager to oversee all aspects of operations and lead a team committed to delivering the highest standards of guest and member experiences. The ideal candidate will have a strong Food & Beverage background. You will ensure operational excellence across Housekeeping, Maintenance, Guest Relations, Food & Beverage, and Events, while fostering a collaborative, cost-conscious, and proactive working environment.

What you'll be doing:

• Inspiring a culture of teamwork, dedication, and professionalism across all departments.
• Being present in the day-to-day operation to ensure the delivery of exceptional service to provide a seamless guest journey.
• Focusing on all budgets, forecasts, and cost management for the property.
• Driving continuous improvement through analysing our guest feedback, proactive planning, innovation, and challenging the status quo.
• Ensuring alignment with business goals and strategies.

Who you are:

• Commercially astute, with a strong understanding of luxury hospitality and essentially Food & Beverage.
• A proven leader who leads by example and provides clear direction to teams.
• Strong leadership skills with the ability to motivate and empower staff.
• Effective communicator who can engage with team members, guests, members, and external stakeholders.
• Confident decision-maker with a focus on guest experience and service excellence.
• Proven experience in a similar leadership role within a luxury property is essential.
• Able to juggle front-facing responsibilities while maintaining a focus on proactive planning and operational demands.

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

• Competitive salary
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Personal development support
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• Meals on duty for some positions
• 28 days annual leave(including Bank Holidays), rising by 1 day each year for 5 years
• Pension
• Long Service Awards
• Earn up to 1000 for recommend a friend scheme
• Cycle to work scheme
• Uniforms
• And other local benefits