Outreach Caseworker
- British Red Cross
- Full Time
- Pulborough
Job Description
About The Role
- Working in the community to help identify and address unmet social needs that may be exacerbating physical and/or mental health. Working to identify what causes high usage of emergency care services.
- Helping people with complex presentations including mental health, substance abuse, multiple long-term conditions and adverse traumatic experiences. They're often suspicious of formality and offers of support. Your experience and lead will help them access the appropriate help.
- Helping to lower stigma within the community and change mindsets and behaviours. You'll achieve this by building strong relationships with partners and stakeholders, such as A&E departments, Community Mental Health Teams, GP surgeries, housing teams etc.
- Experience in delivering casework within areas of vulnerability ; mental health, drugs and alcohol abuse, physical health conditions.
- Experience supporting people with complex needs. You'll be authentic, relatable and caring. You'll know how to anticipate, identify and resolve risks and issues.
- Experience in person centred support planning and dynamic risk assessment.
- Strong negotiation skills and you can think on your feet.
- Meticulous record keeping skills.
In return for your dedication and expertise, what will you get?
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Assistance: Access to mental health and wellbeing assistance.
- Team Working: Champion our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Together, we are the world's emergency responders