Service Coordinator
- British Red Cross
- Full Time
- Winchester
- £22,781 - £24,244 per annum pro-rata
Job Description
About The Role
What will a day in the life of a Service Coordinator entail?
- Participate in patient support planning at multi-disciplinary meetings in community venues and acute hospitals in Portsmouth.
- Promote the service and develop relationships with health and care partners to generate referrals through outreach and engagement.
- Triage referrals according to local service criteria and allocate cases for support, such as urgent welfare checks, transport, or food provision, within the required timeframe.
- Ensure that the impact of our service for service users is recorded through appropriate records (such as BRM), complete reports and paperwork as required.
- Hold line management responsibility for the support workers, casual support workers and volunteers.
- Be a contingency for other staff during periods of absence.
- Strong leadership skills and a knack to get the best out of people.
- A good communicator?
- Previous experience of Health and Social Care services in the community.
- Ability to travel across the area.
In return for your dedication and expertise, you'll get:
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Assistance: Access to mental health and wellbeing assistance.
- Team Working: Champion our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Together we are the world's emergency responders