Venue Manager Butlin's Store
- Butlins
- Full Time
- Bognor Regis
Job Description
We're looking for a passionate leader to join us at ourBognor RegisResort as part of our Bars & Shops deaprtment, leading the team in Butlin's Store - our guests' favourite for all their branded Butlin's merchandise. Think of the best destination for all the favourites of Billy Bear, Bonnie Bear, the Skyline Gang and more.
You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training and coaching the team in a fun-filled environment.
You will drive standards and have the ability to lead the team to excellence, incorporating all brand standards and Butlin's way of working.
Reporting to the Senior Manager for Bars & Shops, you'll enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness.
You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's.
About You
You should be passionate about leading and developing a team and supporting people through regular 121's and coaching. You will monitor team retention, utilising exit interviews as an opportunity to retain or gain feedback, to address opportunities to increase retention scores. You'll be accountable for people management of the department, including all people tasks from onboarding through the employee life cycle.
Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible and be able to manage multiple priorities and can adapt quickly to changing requirements.
About Butlin's
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.
There has never been a more exciting time to join Butlin's!
