Business Manager (for Local Authority Assessment Team)

Grade A - £52,737 (National Framework) or £58,139 (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £553 per annum for those working from home

Contracted Hours: Full time 37 hours per week

Contract Type: Secondment or Fixed-term opportunity until 31st March 2026 (we would welcome people joining us on secondment from their current organisation*) 

*To join us on secondment you will need to be employed by a public sector organisation: NHS, Civil Service, Local Government Authorities, arms-length-bodies and public sector employers.  Please ensure you have permission from your current employer to be released on secondment before you apply.

Location: Home-based, with travel to meetings / training as required

Closing date: Thursday 10th October 2024 at 11.59pm

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

For an informal discussion or further information on the role, please contact Lella Andrews, LAA Inspection Manager: [email protected]

For full details of the job description, please click on the link below:

JD Business Manager - System Assessments LAA.pdf

Are you committed to helping us regulate health and social care within England?

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on.

With the introduction of the Health and Care Bill, CQC have new powers regarding assessment of how local authorities (LAs) deliver their duties under Part 1 of the Care Act. These new powers will support us to deliver on our new strategy to look at how care is provided by a local system, delivers on what is important for people using the services and reduces inequalities in their care. This will be an exciting opportunity to help shape the future of the health and care landscape. 

Why this could be a great role for you....

We are looking for a Business Manager to join our Local Authority Assessment Team to help us to deliver our programme of assessments of local authorities in England.

You will manage the delivery of key programmes of Local Authority (LA) Assessment activity, providing support to the director and deputy directors to ensure smooth running and effective performance of the LA assessment programme. In this key role you will coordinate and support delivery of business plan, performance reporting and risk management.

You'll also provide effective support to the relevant Director and Deputy Directors in their day-to-day work to ensure the smooth running and effective performance of the assessment programme.

What we can offer you...

- 27 days' annual leave, rising with service to 32.5 days, plus 8 Bank Holidays

- NHS pension scheme, with around a 14% employer contribution

- Free employee assistance service 24 hours a day

- Discounts to supermarkets, high street stores, electronics and fleet cars

- Discounted gym vouchers

- Cycle to work scheme

- Internal reward scheme where you could win a voucher or two!

- Equipment for homeworking

We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

What you will bring...

We are looking for someone with experience of working within management Assurance, risk management, change management and corporate governance frameworks.

You will have an ability to demonstrate or build an in-depth knowledge of CQC, with a strong focus on local authorities, and explain links with other associated organisations.

With the ability to coach and develop colleagues, you'll be a skilled communicator able to engage and negotiate positive outcomes with staff, service users and stakeholders at every level.

You must be well organised with the ability to respond flexibly to changing priorities and deliver to challenging timescales.

IT literate, you'll be familiar with all the MS packages.

The CQC Values of Excellence, Caring, Integrity and Teamwork will be at the heart of everything you do.

Individual adjustments...

We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: [email protected]

Note for internal candidates:

As this is a secondment/fixed term opportunity it is important that you read our recruitment and selection policy relating to secondments and you must discuss your application with your line manager before applying. Your line manager will need to consider the implications of the release, agree whether you can be released for a specific time and that the secondment represents a development opportunity/meets business needs.

Note for external candidates:

CQC are currently working through an organisational transformation programme which includes the creation of a new target operating model. This role is offered as a fixed term contract as part of the transition process to that new model. For further information on this please visit https://www.cqc.org.uk/about-us/jobs/information-applicants

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

For this role, we are particularly encouraging people from ethnically diverse communities and people with a disability to apply, who are currently under-represented at this level in the organisation.

Our Values

Excellence - Meeting our challenge to be a high-performing organisation

Caring - Treating everyone with dignity and respect

Integrity - Demonstrating our passion for 'doing the right thing'

Teamwork - Enabling us to be the best we can