Communications and Engagement Manager (Recovery)

Grade A - £52,737 (National Framework) or £58,139 (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £553 per annum for those working from home.

Contracted Hours: Full-time 37 hours per week. Talk to us about compressed hours.

Contract Type: Fixed term contract or secondment opportunity until 31 March 2025.

Location: Flexible home or office based.

Closing date: Tuesday 1st October 2024 at 11:59pm, with interviews in the week commencing 8 October. We are looking for a successful candidate to start as soon as possible.

Are you committed to helping us regulate health and social care within England?

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on.

Why this could be a great role for you....

As an organisation, we have been on a very challenging journey to transform what we do. Recently, we and others have identified clear areas where improvement is urgently needed in our role as the regulator for health and care services. We are working at pace and in consultation with our stakeholders to rebuild that trust and become the strong, credible, and effective regulator that the public and providers need and deserve.

This role will be a fast-paced, high intensity role that will help us communicate and engage with our stakeholders, leading a campaign to restore trust with the public and providers by listening better, working together more collaboratively and being honest about what we've got wrong.

What we can offer you...

Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days and rising with service to 32.5 days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme, contributing about 14% of basic salary. You will also be able to access discounts to supermarkets, high street stores, electronics, fleet cars, plus we also have an internal reward scheme which could see you earn yourself a voucher or two! All of our Homeworkers are also kitted out with everything they need to comfortably work from home.

We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

What you will bring...

The ideal candidate for the role will be a first-class communicator with excellent analytical skills and project management skills and understanding of agile working practices.

An effective interpersonal and presentation skills, underpinned by the ability to secure and maintain the confidence of a range of CQC stakeholders, both internal and external.

You will be comfortable working with complexity and ambiguity, in a fast-paced environment, and will be required to oversee the development and delivery of engagement strategies, bringing our key stakeholders with you.

Please see full job description here:

Please see full job description here: Communications and Engagement Manager JD

For an informal discussion or further information about this role please contact Hiring Manager - Holly Daniels, Head of Transformation Engagement; [email protected] and for general enquiries contact [email protected].

Individual adjustments...

We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: [email protected]

Note for internal candidates:

As this is a secondment/fixed term opportunity it is important that you read our recruitment and selection policy relating to secondments and you must discuss your application with your line manager before applying. Your line manager will need to consider the implications of the release, agree whether you can be released for a specific time and that the secondment represents a development opportunity/meets business needs.

Note for external candidates:

CQC are currently working through an organisational transformation programme which includes the creation of a new target operating model. This role is offered as a fixed term contract as part of the transition process to that new model. For further information on this please visit https://www.cqc.org.uk/about-us/jobs/information-applicants

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

For this role, we are particularly encouraging people from ethnically diverse communities and people with a disability to apply, who are currently under-represented at this level in the organisation.

Our Values

Excellence - Meeting our challenge to be a high-performing organisation

Caring - Treating everyone with dignity and respect

Integrity - Demonstrating our passion for 'doing the right thing'

Teamwork - Enabling us to be the best we can