Records Analyst

Grade D - £28,504 (National Framework) or £34,176 (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £581 per annum for those working from home.

Contracted Hours: Full time 37 hours per week. We may also be able to offer part time hours or a variety of flexible working patterns.

Contract Type: Permanent

Location: We can offer homeworking, office-based working or talk to us about flexible working

Closing date: Thursday 2nd January 2025 at 11.59pm

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Are you committed to helping us regulate health and social care within England?

Here at CQC our colleagues are all working towards our core purpose and are motivated by the knowledge that what we do makes a difference to so many people. CQC helps ensure the people in our communities receive safe, effective, compassionate, high-quality care and we work with service providers to achieve this.

Technology is key to the delivery of CQC's core purpose. Our Technology team does what matters most by providing high quality, customer centric technology solutions and services to CQC colleagues, providers and the public through modern, agile and innovative technology.  Technology makes a difference; it speeds processes up, enables more efficient communication and ways of working, enables colleagues to make decisions which translate into better regulation of services.

By taking your next career step with us you will become part of a team that designs, builds and maintains the organisations digital infrastructure all while giving you the opportunity to build an enviable career in an organisation that values equity, diversity and inclusion, learning and development and supports colleagues to be the best they can be.

We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in our Technology journey. If you would like to make a positive impact to health and social care within England, then read on.

Why this could be a great role for you....

This is a brilliant opportunity for a Records Analyst to join our developing Technology Team. 

As a Records Analyst, you will deliver records management across CQC as part of the Records & Document Management (RDM) Helpdesk as well as supporting with the management of the Microsoft 365 platform. 

In this role you will: 

• Deliver records management across CQC environments (i.e SharePoint Online, Teams, Azure storage) as a member of the RDM Helpdesk. Support the team to deliver RDM response to information access requests. 

• Support the team to manage CQC Corporate records repositories (i.e SharePoint Online, Teams, Azure storage) including access. 

• Support with the management of electronic and paper archives for CQC. 

• Deliver records management analytic support to further improve regulatory activity and quality of publications. 

• Ongoing query resolution for CQC's stakeholders regarding records management. 

We're offering a unique and highly rewarding opportunity to enhance your experience and professional portfolio in a leading regulatory body, where your knowledge and dedication will ultimately help to improve the health outcomes of millions of people across the UK. 

What we can offer you...

Our technology roles can be offered on either a full-time, part-time or a multitude of other flexible working arrangements such as compressed hours. We are happy to work with you to ensure a suitable arrangement can be made.

Your health and wellbeing are important to us, we recognise the importance of a meaningful work-life balance, and we will support you to find that harmony.

• We offer an enviable benefits scheme which includes;

27 days' annual leave, rising with service to 32.5 days, plus 8 Bank Holidays

• NHS pension scheme, with around a 14% employer contribution 

• Free employee assistance service 24 hours a day 

• Discounts to supermarkets, high street stores, electronics and fleet cars 

• Discounted gym vouchers 

• Cycle to work scheme 

• Internal reward scheme where you could earn yourself a voucher or two! 

• Equipment for homeworking 

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network. 

We want to support you to succeed and be your very best with opportunities for training and development; along with the support of experienced managers and mentors. 

What you will bring...

With demonstrable experience of delivering records management and/or compliance you will help us to ensure the organisations formal records are managed effectively.

The ideal candidate for this role will; 

• Be educated to degree-level, hold a professional qualification or equivalent experience. 

• Have excellent knowledge of information legislation and effective records management and lifecycle design. 

• Have excellent oral and written communications skills and the ability to clearly communicate research results and conclusions in written reports and presentations 

• Have an understanding of Microsoft 365, specifically managing SharePoint Online and Microsoft Teams.   

• Understand how the GDPR, FOI, Public Records Acts and NHS Digital IG Toolkit requirements impact and translate in to records management practice in a public sector body. 

For more information on the role, please review the job description here: Records Analyst - JD

For an informal discussion or further information on the role, please contact Chris Sparrow, Platform Manager (M365) at [email protected]

Individual adjustments...

We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: [email protected]

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

Our Values

Excellence - Meeting our challenge to be a high-performing organisation

Caring - Treating everyone with dignity and respect

Integrity - Demonstrating our passion for 'doing the right thing'

Teamwork - Enabling us to be the best we can