Regulatory Leadership Support and Communications Lead

Grade B - £39,390 (National Framework) or £44,792 (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £553 per annum for those working from home

Contracted Hours: Full time 37 hours per week or Part time / Job Share / Condensed hours (min 4 days per week) may be considered

Contract Type: Fixed Term or Secondment Opportunity for 18 months

Location: We can offer homeworking, office-based or hybrid working

Closing date: Thursday 19th September 2024 at 11.59pm

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

The full JD can be viewed by clicking on the link below:

20240411 Operational Support and Communications Lead JD final.doc

Are you committed to helping us regulate health and social care within England?

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on.

Why this could be a great role for you....

In Regulatory Leadership we support CQC to realise its strategic priorities by:

- Bringing together expertise from all sectors to influence national strategy, insight and direction across health and social care in England.

- Leading projects and programmes to promote change and inspire advancements in the quality, safety and inclusion of services and systems.

- Providing support and leadership internally to safeguard and enhance sector specialisms to protect the integrity of the regulation of services registered with.

- The Regulatory Leadership Support and Communications Lead is a new role working to the Business Manager that will take a lead on internal communications for all of Regulatory Leaderships activity ensuring the wider commission is kept informed. The role will also oversee the administrative support team in the directorate.

What we can offer you...

- 27 days' annual leave, rising with service to 32.5 days, plus 8 Bank Holidays

- NHS pension scheme, with around a 14% employer contribution

- Free employee assistance service 24 hours a day

- Discounts to supermarkets, high street stores, electronics and fleet cars

- Discounted gym vouchers

- Cycle to work scheme

- Internal reward scheme where you could win a voucher or two!

- Equipment for homeworking

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

What you will bring...

You'll have exceptional verbal and written communication skills and the ability to sustain effective, professional relationships with internal and external stakeholders.

Your experience and knowledge of internal communications will enable you to plan and sequence communications effectively and to drive a collaborative approach.

You will bring experience of delivering large in person and online events, including use of MS Teams Live or Town Hall, and creating a wide range of communication products tailored to stakeholder needs to inform decision making and drive understanding across different audiences.

You'll have experience of overseeing administrative processes to achieve performance, standardisation and consistency and developing systems to support corporate and local governance.

For an informal discussion or further information on the role, please contact Caroline Huntley, Business Manager, Regulatory Leadership at [email protected]

Individual adjustments...

We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: [email protected]

Note for internal candidates:

As this is a secondment/fixed term opportunity it is important that you read our recruitment and selection policy relating to secondments and you must discuss your application with your line manager before applying. Your line manager will need to consider the implications of the release, agree whether you can be released for a specific time and that the secondment represents a development opportunity/meets business needs.

Note for external candidates:

CQC are currently working through an organisational transformation programme which includes the creation of a new target operating model. This role is offered as a fixed term contract as part of the transition process to that new model. For further information on this please visit https://www.cqc.org.uk/about-us/jobs/information-applicants

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

Our Values

Excellence - Meeting our challenge to be a high-performing organisation

Caring - Treating everyone with dignity and respect

Integrity - Demonstrating our passion for 'doing the right thing'

Teamwork - Enabling us to be the best we can