Support Senior Administrator (for the Regulatory Leadership Directorate)

Grade E - £24,244 (National Framework) or £29,646 per annum (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £553 per annum for those working from home

Contracted Hours: Full time 37 hours per week

Contract Type: Permanent

Location: Home-based, with travel to meetings / training as required

Closing date: Thursday 24th October 2024 at 11.59pm

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Are you committed to helping us regulate health and social care within England?

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement. If you would like to help us make a positive impact to health and social care within England, then read on.

Why this could be a great role for you....

We are looking for a Support Senior Administrator to provide high quality, effective enabling administrative support for the Regulatory Leadership Directorate within the CQC.

You will be the dedicated point of contact, escalating risks or issues to senior managers as required. You'll provide support for key Regulatory Leadership regional and national meetings such as quality and risk panels and team meetings, including arranging dates and venues, preparation of materials and recording appropriate notes / actions in line with governance arrangements.

You'll collate and produce reports for managers on designated activity, including collection and collation of data to enable effective briefing / reporting to management, and will also support Regulatory Leadership to monitor and improve adherence to CQC policies.

Another element of the role will be to upload Regulatory Leadership articles, events and recordings to the Operations and Regulatory Leadership news page and support the Regulatory Leadership Team Leader with CQC wide and sector specific Regulatory Leadership led calls.

What we can offer you...

- 27 days' annual leave, rising with service to 32.5 days, plus 8 Bank Holidays

- NHS pension scheme, with around a 14% employer contribution

- Free employee assistance service 24 hours a day

- Discounts to supermarkets, high street stores, electronics and fleet cars

- Discounted gym vouchers

- Cycle to work scheme

- Internal reward scheme where you could win a voucher or two!

- Equipment for homeworking

We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

What you will bring...

We are looking for someone educated to A-level or equivalent qualification level, or an ability to demonstrate appropriate operational experience.

You'll have excellent IT skills particularly in the use of Word, Excel, PowerPoint and Outlook with experience of using management information systems, collating and presenting information in a variety of formats to suit the audience.

You must be well organised and able to respond flexibly to changing priorities and deliver to timescales, with the ability to develop and maintain strong and effective working relationships at all levels.

We're looking for someone with attention to detail, who can work without close supervision and is able to support the planning, work allocation and prioritisation of activity on behalf of team members.

The CQC Values of Excellence, Caring, Integrity and Teamwork will be at the heart of everything you do.

For full details of the job description, please click on the link below:

Reg Leadership Senior Support Administrator JD.docx

For an informal discussion or further information on the role, please contact Andrew Joyce, Regulatory Leadership Support Team Leader: [email protected]

Individual adjustments...

We are committed to being open and transparent around our processes and we endeavour to offer every candidate the opportunity to perform at their best throughout the recruitment process. We seek to support candidates to identify potential challenges and work with them to identify and facilitate reasonable adjustments as appropriate. Should you require assistance and/or would like to request a reasonable adjustment at any stage of the recruitment process, please contact a member of the team via email: [email protected]

CQC is committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of: age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

Our Values

Excellence - Meeting our challenge to be a high-performing organisation

Caring - Treating everyone with dignity and respect

Integrity - Demonstrating our passion for 'doing the right thing'

Teamwork - Enabling us to be the best we can