Admin Officer - Sheffield (Ref: 92106)

Proud to serve. Proud to keep justice going.Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. Were looking for individuals who are committed to public service and making a difference in peoples lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.Your role Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include: Preparing papers and files for court, tribunals, hearings and meetingsCreating and updating records on our in-house computer system and data inputResulting courts accurately, interpreting accurately the information required on a court file.Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and OrganisationsYour skills and experienceWith a friendly and approachable manner, youll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. Youll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. Youll enjoy working in a fast-paced environment and helping court users navigate the justice system.For a full job description, please read supporting document 1 included below before applying. Please make sure that you include your current duties and responsibilities in your CV.Further details: These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy. Please note, while we welcome part time working, the minimum hours per week we are able to accommodate will be 14hrs 48 minutes (must be 2 full days).Occasional travel to other Courts across the South Yorkshire region may be required.Locational appointment.The reserve list for this campaign will be managed in accordance with location preference/s, as indicated in your application. We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations. After appointments have been made using this locational appointment process, any remaining candidates who met the benchmark for the role will remain on a locational reserve list in accordance with their preferences for 12 months. Please only indicate preferences where you are prepared to work. If you are subsequently offered a role from the reserve list for a location preference indicated in your application and decline it, you will be removed from the reserve list for the vacancy, across all locational preferences.