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Administrative Officer

Civil Service

Job Description

AO roles do not require specialist skills or knowledge of a particular subject. As an AO, you will be involved in many diverse and interesting tasks to support internal colleagues and external stakeholders. Most tasks are likely to be routine and repetitive with some scope for discretion and initiative. These tasks will be performed within the business area to which you are assigned.Your main duties may include:data entry maintaining and updating records and databases ensuring the integrity of the data held within them.liaising with external stakeholders monitoring shared mailboxes, answering queries or directing questions to the appropriate individual / team.working collaboratively with internal colleagues; providing administrative support to ensure the timely progression of work.carrying our tasks within a clear framework and in accordance with standard guidelines and procedures.arranging meetings and taking notes, organising refreshments, and supervising external attendees whilst on-site.calendar / diary management of senior colleagues.creating and maintaining desk instructions and guidance in line with our quality management system.complying with ISO 27001 (information security) standards, GDPR, and record management requirements.act corporately meeting the corporate objectives set by the VMD.When carrying out these duties, job holders will apply established principles, methods, and precedents to ensure consistency and accuracy in the progression of work.

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