Deputy Director HR Services

As Deputy Director, HR Operations your main responsibility will include: Leadership of an extensive and diverse HR operations and systems expert services portfolio for DHSC, with responsibility of a substantial team and a budget of approx. 2.5 million.Delivery of HR policy, operations, payroll, casework, and recruitment services, ensuring that our approach is integrated and customer focused.Using customer feedback and measurable progress against KPIs to deliver ongoing continuous improvement and transformation of services. Ensuring that our HR systems are stable and serve the needs of our policies, processes and people, as well as future proofing our HR systems strategy to align with wider departmental and government shared services drivers. Ensuring that our outsourced contracts are delivering to the right service levels and are value for money.Ensuring that strong, meaningful relationships are built with our ALB and Executive Agency counterparts.Collective leadership and management of the HR Function as part of the HR senior leadership team, supporting cross-team working, development and wellbeing. Building strong, collaborative relationships and working practices across HR but particularly with the HR Business Partnering team, ensuring a joined up and seamless service for our customers.