Judicial Appointments Commission - Selection Exercise Support Officer(Ref: 91717)

Are you an outstanding administrator with a passion for great customer service? Do you enjoy working at pace on priority projects? If the answer is yes, you could be exactly who were looking for to join our dynamic operational team.Were looking for a Selection Exercise Support Officer to help us deliver high quality recruitment campaigns at pace. As an independent public body, the Judicial Appointments Commission is responsible for designing, planning, and running recruitment campaigns to select judges in the courts and tribunals, up to and including the High Court, as well as non-legal tribunal members. You can read more about our work on our website: http://judicialappointments.gov.ukWith a new recruitment campaign launched every couple of weeks, and statutory responsibilities to make sure we select candidates on merit and through fair and open competition, its essential that our processes are robust, inclusive, and attractive to candidates from the widest possible backgrounds.Our Selection Exercise Support Officers play a pivotal role in helping us to achieve that. As the first point of contact for our applicants, our Selection Exercise Support Officers help applicants to navigate our processes, answering questions and supporting them throughout each stage of our recruitment campaigns. They work closely with our Selection Exercise Managers to provide excellent administrative support, so the organisation can deliver effective, efficient, and fair selection processes. The RoleWe are looking for a Selection Exercise Support Officer (EO grade) to join our busy and dynamic operations team and help us deliver our challenging programme of judicial selection activity.You will work as part of our operations team, providing excellent administrative support to colleagues and candidates, gathering, and processing data, answering candidate queries, and preparing our selection day materials. You will also support candidates attending both remote and in person selection days, using your excellent IT and communication skills to ensure the smooth running of selection activity.We are looking for colleagues who can work flexibly in an organisation that delivers an interesting and challenging selection exercise programme of judicial recruitment. You will need to be able to use Google Drive, Microsoft Teams, Word, Outlook, and Excel to a good standard, and be organised and efficient. An ability to communicate well with applicants, selection panel members (including senior judges) and to work collaboratively with colleagues will also be important. Main responsibilitiesSupporting the Selection Exercise Team in the planning and running of judicial selection exercises by providing administrative support.Supporting candidates during remote and face to face selection days.Responding to enquiries by email and telephone helping candidates during their remote selection interviews (using MS Teams) or face-to-face interviews.Accurately collecting statistical information and reporting on this at key stages throughout the selection exercise process.Assisting with the planning and delivery of selection activity this may include liaising with selection panel members and external contractors, either in person or remotely. General administrative duties, including accurate record management and preparing Word and Excel documents, on Google Drive and other storage drives, using Outlook for diary management and working with other digital tools and on our digital platform. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Essential criteriaEffective organisational skills to provide high quality support and meet tight deadlines.The ability to work without supervision, on your own initiative.The ability to work collaboratively as part of a team.Experience and confidence in using a range of digital tools including Microsoft Teams, Excel Spreadsheets and Google Drive. Recruitment process details Behaviours Well assess you against these behaviours during the recruitment process:Delivering at PaceWorking TogetherCommunicating and Influencing In addition to these behaviours, your experience will be assessed during the recruitment process. Application process You need to provide: Your CV A statement of suitability detailing the relevant skills and experience you have (maximum 250 words).Written evidence of the following two behaviours: Delivering at Pace and Working Together (250 words per behaviour) You can read more about the Civil Service behaviours here: https://www.gov.uk/government/publications/success-profiles SiftApplications will be sifted based on the CV, statement of suitability and evidence of the two behaviours: Delivering at Pace and Working Together.If a large number of applications are received, candidates may be sifted on their CV, statement of suitability and lead behaviour Delivering at Pace. InterviewAt interview we will assess you against three behaviours: Delivering at Pace, Working Together, and Communicating and Influencing. We will also ask you about your experience. Applicants invited for interview may be required to undertake a brief work exercise which replicates a situation that you may encounter in the role. The panel may ask you some follow up questions on this exercise. Full details of the requirements of the exercise will be provided if you are invited to interview.Interviews are expected to take place in either December 2024 or January 2025. Interviews will be conducted remotely via Microsoft Teams. More details on the arrangements will be provided to candidates invited to interview. Reserve ListAs well as appointing to the vacancy listed above, we may place other candidates on a 12-month reserve list for future vacancies. Office AttendanceJAC staff are currently working in a hybrid way with a minimum of 2 days per week in the office in line with Government Policy. Applicants for this role should note that they may be required to attend the office or a JAC interview venue for up to five days a week during periods of selection activity or other required business need. Please note, the JAC has been advised that it will be moving from its current office location at Clive House, Petty France, London, SW1H 9AJ, by September 2025. No details about the new office site are available at this time, however the organisation will remain in London. Working PatternsWe would consider a part time, compressed hours or job share application that ensured business needs were met. Further InformationIf after reading this job description you require any further information about the role, please contact Sophie Austin, Senior Selection Exercise Manager: [email protected] If you have any questions about the recruitment campaign, or any terms and conditions relating to the role, please contact the JAC HR Division: [email protected]