Lead Interaction Designer (i.AI)

About the roleThe Lead Interaction Designer will work closely with the Head of Design to deliver designs that meet the internally set design standards. They will be working with stakeholders and users to understand needs and design and test appropriate solutions. We are looking for someone who will build good working relationships to get the work done. Being flexible and passionate about getting things done are essential, this will be a varied role and we need someone whos keen to adapt to whats needed. Information sessionTo give you an idea of working in i.AI and to answer any questions you might have, we encourage you to attend our information session on Monday 28th October at 12:30. Please email us at [email protected] and we'll send you a link to join.Role ResponsibilitiesWork with service managers and programme directors to develop design conceptsWork in a multi-disciplinary team to shape product strategy and delivery based on the values of user centred design Deliver high quality designs to meet users needsGuide, support and mentor design team members and coach others to bring user centred design to their workCollaborate with the Head of Creative and Design to set design direction and good practice within the team, and to build and support the design practice and communityContribute to build a diverse and supportive team through recruitment, and help to ensure that designers have the right conditions and environment to thriveHelping teams understand connections and potential collisions between different products and helping to reconcile these Contributing to assurance and evaluation and ethical considerations to reduce unintended consequences of designs, including facilitating peer reviews and accessible design reviewsUsing evidence to question assumptions, negotiate with senior stakeholders and validate design and management decisions Work with product teams in i.AI and beyond to develop patterns for how users can interact with Artificial IntelligenceLine management of designersContribute to the DSIT and cross-government design communitiesSupport the effective performance of the team by promoting diversity, inclusion, regular, honest and constructive feedback, and supporting continuous improvement