Principal Applications Operations Engineer (Ref:91915)

Principal Applications Operations EngineerLocation: National*Closing Date: 18th NovemberInterviews: w/c 2nd DecemberGrade: Grade 6(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)Salary: London: 70,303 - 80,475 (which may include an allowance of up to 10,172)National: 66,314 - 75,810 (which may include an allowance of up to 0)Working pattern: Full time/Part time/FlexibleContract Type: PermVacancy number: 91915*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found HEREThe RoleWere recruiting for a Principal Applications Operations Engineer here at Justice Digital, to support our warm and collaborative LAA Digital teams.This role aligns against the Principal application operations engineer role from the Government Digital and Data Framework.The Legal Aid Agency (LAA) relies on decades of investment in Oracle enterprise products that comprise the foundation of our live services. We are looking for a compassionate and resilient technical leader to care for both our IT estate and the talent that keeps it working. Simultaneously, we are building new user-centred products and services using open source technologies in the cloud. We want to build a bridge between our live enterprise services and our new open-source products, using both to achieve transformative digital justice for users.We have a large community of Application Operation Engineers, DBAs, Cloud Engineers, and Oracle specialists, critical to assuring live service and meeting ongoing business demand. We are looking for someone who can develop and nurture, as well as recruit and manage the people in these professions, and further contribute to our strategy as a department, ensuring our workforce plan includes the skills needed to deliver our strategy. We have rapidly grown as a digital function, and now we need to grow our enterprise and operational capability to provide secure, resilient services, and to be able to manage change at pace within our critical technology and mature digital products. We strongly encourage empathetic approaches and cross functional working and are looking for people to help build on this culture of agility and openness.To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025Our Tech EstateWe use a range of Oracle technologies, from databases through Enterprise Resource Planners (ERPs), which have all recently been rehosted to run in the cloud (AWS). We are looking for people who specialise in Oracle E-Business Suite and may have experience in Service-oriented Architecture (SOA) Suite, Oracle Analytics Service (OAS), Oracle Identity and Access Management (IDAM), Oracle Access Manager (OAM), Oracle Intelligent Advisor (IAS), and Weblogic. All our services are in the cloud, and we continue to iterate and improve the infrastructure around them to be more resilient, performant, and cost-effective, relying on MoJs strategic hosting teams to help us maintain our services.Were happy to help you learn our tech estate once youre part of our team, and do not require an exact match in your experience, although experience with ERPs is essential. On top of our Oracle tech, we are building new products using open-source technology and popular programming languages. We subscribe to the manifesto for agile software development, whilst also acknowledging our enterprise IT is not well-suited for agile delivery, and other traditional approaches may be needed.Key ResponsibilitiesAs a Principal Applications Operations Engineer at the MoJ you will have technical and people responsibilities.Technical:Champion a technical vision and roadmap for our Oracle estate, formed through collaboration, a standards-led approach, and incorporating future trends to achieve our overall strategyManage and support high impact, complex change in the estate, while ensuring that release policies, procedures and processes are appliedAssure our live services, including conducting incident management and engaging senior stakeholders during major incidents, whilst also ensuring blameless post-incident evaluations and closure of incident management processesPromote a culture of automated testing and documentation within all activities, working with the quality profession to improve our ability to make complex change with confidenceBelieve in the need to prioritise continuous improvement, and cultivate a culture where all people engage in continuous improvementManage the governance and procurement of external suppliers (related to our Oracle estate and infrastructure) to ensure that they align to our roadmap and strategy, and meet our standards and achieve the required outcomesPartner with Service Owners to improve and enhance reliability, security and compliance in our Oracle estate and all live services.People:Recruit, nurture, and help develop our talented Oracle Applications Operations Engineers, Oracle E-Business Suite Developers, Database Administrators other Oracle technical specialistsMentor and coach junior colleagues to help develop talent and influence people to realise their potential, progress in their careers, and make positive changeSupport engineering leadership in building high-performing teams, focused on delivering product-led prioritiesAdvocate for a diverse, inclusive culture across the engineering community, growing awareness, inclusivity, and balance, including being a champion for increasing women and minorities in our workforce.Regular out of hours work is required for this role, alongside our teams, to help minimise business disruption.If this feels like an exciting challenge, something you are enthusiastic about, and you want to join our team, then please read on and apply!Person SpecificationEssential experienceOur ideal candidate will bring experience in these four categories:Responsibility for live services, including Oracle E-Business Suite (EBS), in an Oracle-based estateManaging a complex Oracle enterprise estate and live services, with responsibility for multiple products, databases, integrations and applicationsImplementing and coordinating change and release management across an IT estateAssuring live services are secure, compliant, performant, and resilient against failureDirecting, coordinating, and supporting resolution of incidentsProcuring, governing, and working with third-party suppliersNurturing and support of specialist Oracle talentRecruiting and managing diverse, specialist technical teamsPerforming line management and workforce planningMentoring and supporting colleagues, whether one-to-one or in groupsConnecting different workplace cultures and methodologiesCommunicating effectively with senior stakeholders at all levelsCollaborating with modern, open-source software development teamsWorking in Agile environments and using Agile methodologiesUnderstanding and enthusiasm for key technologies and technical practicesOperating, changing, and modernising Oracle E-Business Suite (ERP)Managing IT infrastructure in the cloud, including Software-as-a-Service (SaaS)Employing progressive quality, testing and deployment techniques, including automated testingWorking with and enforcing version control, and using version control tools for code and infrastructure as codeWillingness to be assessed against the requirements for BPSS clearance.The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.