Reporting & Engagement Manager

About the Knowledge & Innovation DivisionThe work of the Knowledge and Innovation (K&I) Division is core to all our legal work in GLD. We equip government lawyers with the relevant knowledge, skills and tools to provide excellent legal service to ministers and officials. The K&I Division is a multi-disciplinary team, that provides a portfolio of services spanning:Knowledge incorporating Library, Knowledge Systems and Engagement & ProjectsKnowledge DevelopmentLegal LearningInnovationSitting at the heart of the Government Legal Profession, we connect lawyers, support legal communities and facilitate sharing of knowledge and collaboration across government.We drive innovation to improve legal processes and create new services, including introducing new legal technologies such as artificial intelligence and developing lawyers' capability to maximise the benefits of these technologies.We support our lawyers professional development at every stage of their careers through an extensive programme of learning opportunities.Through our commitment to excellence and innovation across all our activities, we help GLD achieve its vision of being "an outstanding legal organisation, committed to the highest standards of service and professionalism".The RoleWe are looking for a talented Engagement & Reporting Manager for this exciting role. The Manager will be responsible for co-ordinating the K&I Divisions engagement, communications and reporting activities and products. The successful candidate will need skills and experience in stakeholder communications and engagement, primarily for internal audiences and events management.Main responsibilities focus on 2 key deliverables: co-ordinating the way we engage our people and our clients across our portfolio of knowledge, capability and innovation outputs and the benefits they bring; andpromoting and reporting on the central and local activities that deliver our knowledge, capability and innovation outputs.The role is core to the Divisions work and achievement. The Manager will work closely with and support colleagues across the Divisions specialist areas. The Manager will also engage and collaborate with legal and other professional colleagues across GLD. The role reports to the K&I Divisional Support Manager and manages a team of four, two of whom are direct reports.The role will suit a self-motivated and organised applicant with proven skills in stakeholder communications and engagement; event management; digital media; customer research and data analysis and reporting. The Manager will need to show leadership and creativity, delivering engaging and impactful communications.Specific responsibilities include: support the Head of Knowledge & Innovation with forward planning, understanding and management of the K&I Divisional portfolio develop and implement plans to engage and communicate the outcomes of K&I projects within GLD and co-ordinate the delivery of the communications;collaborate with GLDs Communications & Engagement Team and other corporate services and legal colleagues to ensure the Divisions communications programme aligns with, and enhances, the overall GLD strategic ambitions, and ensure output produced is targeted efficiently and effectively using the most appropriate formats and channels; managing and developing the Divisions formal internal communications presence, e.g. on the Eagle intranet and other knowledge systems and maintaining the K&I know-how key assets spreadsheet; facilitating effective communication, engagement and knowledge sharing across the K&I Division with training, team days and other events and MS Teams; support colleagues with their individual projects using project management tools; manage and develop the Divisions formal reporting to internal committees; line manage and develop the junior members of the K&I Divisional Support team