Operations Manager (Catering)
- Compass Group PLC
- Full Time
- Birmingham
- 55000.00 ANNUALLY
Job Description
Operations Manager
Up to £55,000 per annum (DOE)
We are recruiting for an experienced Operations Manager to oversee 7 sites across the UK located in Milton Keynes, Northampton, Reading, Slough and Crewe. On this high-end luxury brand contract, you will take overall responsibility of the food service delivery in the workplace restaurant along with hospitality and events across the contract. This role will involve travel to all sites on a regular basis and therefore, travelling Nationally will be a regular part of the role.
We connect workplaces to mindful, flavourful &planet-positive catering
At Eurest, we are the experts in workplace catering, operating in over 700workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.
Key Responsibilities include:
- Take overall responsibility of ensuring the contract is operating within contractual terms.
- Review unit and contract performance, identify improvements and ensure contract compliance to exceed client expectations.
- Plan and implement the strategy of growth of the business in each through leading the development of long-term account plans.
- Development of strategic client relationships
- Oversee and lead of management of HSE relating to the contract and teams ensuring the statutory requirements are met and all records maintained.
- Seek ways to enhance quality through innovation and cost efficiency.
- Communicate strategy to team and ensure that improvements are implemented to maximise performance and customer satisfaction.
- Support the sales team to develop financially sound bids and proposals through to sign off on contracts.
- Play a key lead role in the retention of the contract and develop a strategy for growth.
- Drive and implement strategies to develop, train, maintain and motivate direct team down to frontline to deliver business requirements.
- Ensure succession planning and development plans are in place for direct reports by you and by your team for the tiers below.
About you:
Essential
- 3+ years of contract / multi-site management experience in a catering business
- Experience of working within brand guidelines to deliver results
- Experience in highly commercial and price sensitive markets
- Excellent communication and presentation skills
- Demonstrable financial acumen
- Excellent management skills & ability to demonstrate change management through a team
- Track record of growing sales and retaining business
- Driving licence
Desirable
- Culinary, events or retail background
About Us
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Financial wellbeing programme and preferred rates on salary finance products
Aviva Digicare - Free annual healthcare check
Medicash - Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.
Pension scheme and Life Assurance
Employee Assistance Programme
Holiday purchase scheme
Sharebuy Scheme
Recognition awards including Be a Star peer recognition and Long Service Awards
Employee networks created and led by employees for employees
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment, Health & Wellbeing and Travel discounts
Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
Vodaphone discounts
On-going training & development and career pathways
We're people-powered at Eurest
It's an understatement to say that we're passionate about what we do, which is why we're committed to attracting the best and brightest people to join us - could that be you? Find out what makes joining Eurest so exciting.
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
