Costa Coffee Team Leader
- Compass Group UK&I
- Full Time
- Telford
- 11.80 HOURLY
Job Description
We're currently recruiting a dedicated Costa Coffee Team Leader to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 37.5 hours per week.
As a Costa Coffee Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Costa? Here's what you need to know before applying:
Your key responsibilities will include:
- Deliver the perfect cup of coffee to every customer
- Provide an exceptional customer experience
- Prepare hot and cold foods
- Use tills and cash handling
- Maintain high levels of health and hygiene in store
- To lead shifts when required including opening or closing of the store
- Train and support Baristas in delivering an unbeatable coffee experience
- To make and present hot and cold foods to include sandwiches, paninis and toasties
- Cash Management of tills and floats
- Responsible for ordering consumables/Food and accepting deliveries
- To comply with store and hospital safety standards
- Review monthly audit scores and ensure standards are delivered 100% of the time
- To be knowledgeable about products and answer customer queries in a timely fashion.
- To brief and communicate any changes or introduction of new drink recipes
Our ideal Costa Coffee Team Leader will:
- Passionate about customer service
- Able to work under pressure
- Confident working in a hospital environment
- Previous barista experience and supervisory knowledge is advantageous, completing rotas, performance reviews and return to work interviews.
- Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Brand ambassador with a strong passion for coffee standards
- Quality driven, with a sound knowledge of health and safety and an awareness of food and hygiene standards.
- The ability to communicate effectively with all customers, including patients, visitors and healthcare staff
- Confident working in a hospital environment and aware at times you will meet patients that are particularly unwell or showing signs of distress
- Possess good IT skills; fully competent in Microsoft Office and educated to GCSE level in English and Maths.
- This position is subject to a Disclosure & Barring Service check; costs met by the employer.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/2910/41462001/52593859/WJ
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!
