Analyst - Pro Bono

Role Summary

• Responsibilities: In this role, you will deliver pro bono work using a broad range of technical expertise and knowledge across our service offerings with the opportunity to create materials for different audiences, often for patients, their carers or healthcare professionals
• Salary: £39,000 per annum
• Benefits: Hybrid working options that allow you to work from home up to 50% of your time after passing probation, generous holiday allowance, flexible working hours, employer pension contributions, comprehensive travel insurance, private medical insurance, critical illness cover, income protection, full funding for external training, interest-free travel loan scheme, discounted gym memberships, and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates from April 2025 onwards
• Location: This role is available in our Global Headquarters in Cambridge , as well as our London , Manchester and Bristol offices. Please note office space in London is severely limited until we move to our new office in late 2024, so alternative working arrangements may need to be made in the short term

About the Role

Our Pro Bono division delivers projects free-of-charge to charities and not-for-profit organisations within the pharmaceutical and medical device sectors, with the aim of making a real difference to causes that our staff care about. We offer our full range of services on a pro bono basis, working collaboratively across our divisions and office locations to secure the right expertise to fulfil project briefs. Examples of recent pro bono projects can be found on our website and include creating patient information and education materials, and helping organisations to build their evidence base.

By joining as an Analyst within our Pro Bono division, you will develop the appropriate skills and deliver projects that require a broad range of technical expertise and knowledge across our service offerings, including health economics, literature reviews, medical writing, peer-reviewed publications, medical education and design materials.

Whilst your "home" division will be the Pro Bono division, you will work across commercial and pro bono projects with colleagues in all divisions. Your home division will ensure that you become quickly integrated into part of a supportive team and feel fully immersed in all aspects of company life.

Key responsibilities will include:

• Creating materials for different audiences, often for patients, their carers or healthcare professionals
• Working on several projects in different disease areas at any one time
• Supporting commercial projects to gain relevant experience for your professional development
• Working in project teams alongside experienced colleagues
• Close collaboration with clients, including participating in teleconferences and face-to-face meetings with external stakeholders
• Supporting with a range of internal activities linked to the Pro Bono division. For example, preparing business development materials, identifying potential networking opportunities and monitoring our pro bono work

Hybrid Working Policy: We recognise that home-working can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. At the same time, we believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost.

Therefore, we offer flexible working arrangements that allow our colleagues who have passed probation to work from home for up to half of the time, measured across a 2-week rolling period. During your probationary period (normally the first 6 months of the role) you will be able to work from home for 1 day per week.

Career Profile

To learn more about the tailored career progression we offer at Costello Medical, please click below to read about Patsy's progression to the position of Consultant and the Interim Pro Bono Lead, after joining the company as an Analyst in 2018: https://www.costellomedical.com/career-profiles/patsy-silvester.html

A Day in the Life of an Analyst

To learn more about a typical day for an Analyst at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/analyst.html

Requirements

About You

In addition to the specific scientific skills and experience you need to succeed in your role, we have developed a framework that details the key skills, approaches and mindsets that are essential for all Analysts and Medical Writers to display in order to excel in their role with us. Embodying these will support your growth and development throughout your career at Costello Medical.

We are looking for individuals with a genuine passion for the non-profit sector, as well as an interest in the commercial side of healthcare and healthcare decision-making, which you will utilise when working on commercial projects.

Essential requirements for the role are:

• An undergraduate degree level qualification in a scientific discipline (minimum 2.1 or equivalent). Postgraduate qualifications (minimum 2.1 or equivalent) would be an advantage, but they are not a requirement for the role. We welcome applications from candidates with a diverse range of specialisms, including but not limited to biology, chemistry, pharmacy and medicine
• An aptitude for, and experience of, planning and writing scientific documents, which could include lab reports, dissertations, poster or oral presentations, articles for websites or student magazines, peer-reviewed scientific publications, book chapters, grant applications, and regulatory documents
• A self-motivated and enthusiastic approach, with a genuine interest in healthcare and an eagerness to learn and develop your skills
• An exceptional level of attention to detail
• Strong analytical skills
• Excellent organisational skills, with the ability to manage your time to work across multiple projects at the same time and prioritise tasks appropriately to maximise productivity
• Exceptional written English, which you will use in including client work, email communication and internal messaging
• Effective verbal communication skills, which you will use when working with colleagues and clients
• The ability to tailor your communication style to a variety of audiences, including healthcare professionals, patient groups, suppliers, clients, non-scientific colleagues and governmental bodies
• A proactive mindset, including the ability to recognise challenges and suggest solutions with limited guidance
• A collaborative approach to working, where you share knowledge with others in your team to promote the attainment of a common objective, and work together to overcome obstacles to success
• The self-awareness to reflect on your own work and performance, alongside a willingness to take ownership of your work and the development of your career
• A willingness to get involved with, and contribute to, your wider division
• Embodying Costello Medical's values, which includes being committed to delivering quality work, championing innovation in healthcare, acting with integrity and supporting your colleagues as they would support you
• Fluency in Microsoft Word, Excel and PowerPoint

Benefits

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry's most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people's health and lives.

We are ...