Insight Manager

Are you passionate about using data to solve business problems and drive decision making? We have an exciting new opportunity in the Research & Insight Team.

In this role you'll be responsible for managing relationships with stakeholders across Product & Proposition, Marketing and Innovation. You will seek to understand their business challenges and deliver actionable insight to drives decision making. The role involves sourcing, analysing and interpreting internal and external data to generate actionable insight.

These insights will be used to help stakeholders:

• gain a deep understanding into our members of today and customers of tomorrow,
• develop and optimise our savings & mortgage propositions,
• manage performance across our savings/mortgage portfolios,
• understand channel usage and identify gaps and opportunities.

Responsibilities include regular reporting on customers and product performance, as well as deep-dive analyses on specific projects to support Commercial Office shared goals. All output will be story-led with clear recommendations and commercial implications.

Closing date: 26thNovember - We reserve the right to close this advert early if we receive a high volume of suitable applications.

What we offer: https://www.coventrycareers.co.uk/about-us/what-we-offer.aspx

It's important you have a pragmatic approach to working with imperfect data, with a focus on eliciting meaningful insights.

You will have the ability to interpret complex issues, offer creative solutions and to present these in simple, engaging, and visual ways.

Your technical skillset demonstrates a high level of proficiency for Microsoft Excel, SQL, PowerPoint, and Cognos. BI Developer would be an advantage.

As a mutual, we've always worked together to improve the lives of others. Now one of the largest Building Societies in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.

We're serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, you'll make us stronger.

You can build so much more than a career. Come and make a difference in our Society, that's been voted a 'Great Place to Work' by our teams.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.