Benefit Support Worker

Benefit Support Worker (Macmillan)

Based at Parkwood, Alfreton (flexible working)

Derbyshire County Council Welfare Rights Service is committed to maximising the benefits of Derbyshire residents. In the financial year 2023/24 the Welfare Rights Service supported over 25,000 Derbyshire residents with benefit enquiries, providing information, advice, casework, and appeal representation.

This position sits with our expert Welfare Benefit Officers in the Macmillan Team. As postholder, you will be providing benefits advice to cancer and terminally ill patients and their families. You will manage your own case load, providing advice predominately via telephone and in person (home visits and at clinics). You will be registered as a Macmillan professional, driving the values to make a difference.

All colleagues across the Welfare Rights Service will support the work of the wider service providing benefits advice across a range of different workstreams, including briefings or attending events to raise awareness of the Service, questionnaires, and support our Advice Line. The posts will require travel across the county.

The successful candidate will have a passion to make a difference, excellent interpersonal and communication skills working with the public and external agencies, and awareness of benefits for those over pension age. The post will be working with cancer and terminally patients and their families, the candidate will demonstrate empathetic skills and high level of compassion.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25/27 days annual leave per year (rising to 30/32 days after 5 years continuous service) plus 8 bank holidays (pro rata). Grade dependant.
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards - offering hundreds of discounts and cashback

More details on the benefits of working for the council can be found on our reward and recognition page here

Provisional Interview Date: Wednesday 18 December 2024

Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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