Business Services Assistant (2 Posts)

Two opportunities have arisen within the Business Services Team for a committed and flexible individual to provide efficient and effective administrative support to the Early Help & Safeguarding teams.

You will be joining a friendly team of experienced Business Services Assistants. The role is varied, fast-paced and the ability to work as part of a team and meet deadlines is essential.

Post 1 - 18.5 hours, Safeguarding, permanent, based at Kent's Bank Road, Buxton. The working pattern expectation is Monday and Tuesday all day, Wednesday pm. Our core office hours for visitors is 09.00am to 17.00pm. You may be required to work across other sites within the Locality area for purposes of cover arrangements.

Post 2 - 18.5 hours, Family Help, permanent, based at Heanor Children's Centre. The working pattern is Wednesday pm, Thursday and Friday all day. The centre is open for visitors is 09.00am to 17.00pm.

Please state on your application form which post you prefer.

What will I be doing:

• Working daily from site providing welcoming and friendly reception services to visitors, including internal/external professionals and families.
• Managing telephone calls from members of the public, professionals, or external/internal colleagues.
• Dealing with incoming post and monitoring generic inboxes ensuring incoming emails are dealt with in a timely manner.
• Processing financial requests including utilising financial and petty cash system.
• Supporting processes and collection of data around children in care.
• Utilising the client recording system to input and ensure data and records are up to date and accurate.
• Supporting the Team Manager with Health and Safety for the site.

We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application. It's important to detail how you meet the essential requirements in the "Suitability for Job" section on your application form

Skills and Experience we are looking for:

• Excellent IT skills, which includes the use of Microsoft packages.
• An ability to work as part of a team undertaking a wide range of general administrative tasks.
• Experience of working in a busy office environment.
• Good communication
• Accuracy and attention to detail
• Good organisational
• An ability to prioritise and work to deadlines.
• An ability to work within organisational policies and procedures.
• An understanding of confidentiality, GDPR and Data Protection.
• NVQ Level 2 qualification or relevant office experience.
• Enthusiasm and transferable skills

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites.
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team.
• Access to our in-house occupational services which includes free eye tests, physiotherapy and counselling.
• Derbyshire rewards - offering hundreds of discounts and cashback

If you would like to know more about Derbyshire County Council please click here

For details of other Business Services vacancies in Childrens Services, please click here

If you require any further information or for an informal conversation, please email [email protected] and your query/request will be passed to the relevant service.

Provisional interview date: week commencing w/c 18 November 2024

Interviews may be conducted via Microsoft teams and arrangements will be confirmed with candidates.

CSBS2022

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

CS1

This role currently offers hybrid working options which will be to subject service needs, there'll be an opportunity to discuss working arrangements for this position at interview.