Business Services Assistant (4 Posts)

Appointment type: 2 x Permanent and 2 x Fixed Term for 1 year

Various opportunities have arisen within the Business Services Team for a committed and flexible individual to provide efficient and effective administrative support to the Education Welfare Service (EWS).

The posts are 37 hours per week. The working pattern for this post is Monday to Friday with a minimum of 1 day being office based and the remainder from home.

You will be joining a friendly team of experienced Business Services Assistants. The role is varied, fast-paced and the ability to work as part of a team and meet deadlines is essential.

What will I be doing:

• Administrating the Local Authority responsibility for unsatisfactory school attendance which includes issuing penalty notices and/or prosecution process.
• Taking and receiving phone calls from the public, and professionals in relation to individual cases and generic queries.
• Checking paperwork for legal compliance.
• Part of a wider team of administrators with responsibility for children missing from school and children in entertainment and employment.

We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application. It's important to detail how you meet the essential requirements in the "Suitability for Job" section on your application form.

If you wish to be considered for only a permanent or a fixed term post, please state which one in the application.

Skills and Experience we are looking for:

• Excellent IT skills, which includes the use of Microsoft packages, and some bespoke software
• An ability to work as part of a team undertaking a wide range of administrative duties.
• Experience of working in a busy office environment.
• Good communication skills both written and oral.
• Good organisational
• An ability to prioritise and work to deadlines.
• An ability to interpret information and analyse data.
• An ability to work within organisational policies and procedures.
• An understanding of confidentiality, GDPR and Data Protection.
• NVQ Level 2 qualification or relevant office experience.
• Enthusiasm and transferable skills
• Minute/note taking experience
• Previous financial experience would be beneficial

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards - offering hundreds of discounts and cashback

If you would like to know more about Derbyshire County Council please click here

For details of other Business Services vacancies in Childrens Services, please click here

If you require any further information or for an informal conversation, please contact Cilla Warrington, 01629535756, or email [email protected] and your query/request will be passed to the relevant service.

Provisional interview date: w/c 25 November 2024

Interviews may be conducted via Microsoft teams and arrangements will be confirmed with candidates.

CSBS2022

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

CS1

This role currently offers hybrid working options which will be to subject service needs, there'll be an opportunity to discuss working arrangements for this position at interview.