Back to search

Business Services Assistant

Derbyshire County Council

Job Description

An exciting opportunity has arisen within the Business Services Team for a committed and flexible individual to provide efficient and effective administrative support to the Sports and Outdoor Recreation Team at White Hall Outdoor Education Centre. If you would like to support the centre to provide high quality outdoor and adventurous experiences to young people from Derbyshire, we would love to meet you.

White Hall is in a beautiful setting approximately 3 miles from Buxton. We are very proud of the service we deliver and the excellent feedback we receive.

The role is varied, fast-paced and the ability to work as part of a team and meet deadlines is essential.

What will I be doing:

  • Working from site providing welcoming and friendly reception services to visitors, including internal/external professionals and families.
  • Managing telephone calls from members of the public, professionals, and internal/external colleagues.
  • Aid the successful planning and running of courses and bookings for the Centre.
  • Dealing with incoming post and monitoring generic inboxes ensuring incoming emails are dealt with in a timely manner.
  • Inputting and retrieving data from the Centre's information management system.
  • Compiling basic statistics.
  • Creating documents and paperwork as required.
  • Maintaining and filing records.
  • Other administrative tasks as needed.

We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application. It's important to detail how you meet the essential requirements in the "Suitability for Job" section on your application form.

Skills and experience we are looking for:

  • Excellent IT skills, which includes the use of Microsoft packages.
  • An ability to work as part of a team undertaking a wide range of general administrative tasks.
  • Experience of working in a busy office environment.
  • Excellent communication
  • Excellent customer service
  • Accuracy and attention to detail.
  • Proven literacy and numeracy
  • Good organisational
  • An ability to prioritise and work to deadlines.
  • An ability to work within organisational policies and procedures.
  • An understanding of confidentiality, GDPR and Data Protection.
  • NVQ Level 2 qualification or relevant office experience.
  • Enthusiasm, flexibility, and transferable skills.

Employees have access to a range of benefits and discounts, including:

  • Access to the Local Government Pension Scheme.
  • 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
  • Training and development opportunities.
  • Paid travel expenses if required to travel to other sites.
  • Smarter travel scheme, including access to the cycle to work scheme.
  • Supportive management and team.
  • Access to our in-house occupational services which includes free eye tests, physiotherapy, and counselling.
  • Derbyshire rewards - offering hundreds of discounts and cashback.

If you would like to know more about Derbyshire County Council, please click here

For details of other Business Services vacancies in Childrens Services, please click here

If you require any further information, or for an informal conversation, please contact Sue at [email protected], or call 0129823260.

Provisional interview date: 3 December 2024

CSBS2022

Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

CS1

Young workers - Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying

Good luck with your application