Business Services Assistant

We are looking for a committed and flexible person who can work as a key member of the Business Services administration team based in Chesterfield. Working in a busy office, the successful candidate will require appropriate information & technology (IT) skills, which includes using a variety of IT systems.

You will be required to work as part of a team undertaking a wide range of duties from, telephone calls, note taking, supporting social care functions, processing financial information to general administrative tasks.

Communication skills, ability to work to deadlines and an understanding of confidentiality is essential to this post. Candidates should be qualified to vocational/NVQ or equivalent with significant experience.

You will be joining a friendly team of experienced Business Services Assistants. The role is varied, fast-paced and the ability to work as part of a team and meet deadlines is essential.

What will I be doing:

• Duties will include support to local social care teams, which includes note taking at a variety of meetings.
• Liaising within internal and external clients and professionals.
• Utilising the internal client system and general IT support to colleagues.
• Financial tasks may include petty cash, debit card holder and utilising the internal financial systems following set financial guidance.

We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application.

Skills and Experience we are looking for:

• Excellent IT skills, which includes the use of Microsoft packages.
• An ability to work as part of a team undertaking a wide range of administrative duties.
• Experience of working in a busy office environment.
• Excellent communication skills both written and oral.
• Excellent organisational skills and an ability to prioritise and work to deadlines.
• An ability to interpret information and analyse data.
• Assist and support with streamlining processes and implementation
• An understanding of confidentiality, GDPR and Data Protection.
• Previous financial experience would be beneficial.
• Enthusiasm and transferable skills

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards - offering hundreds of discounts and cashback

If you would like to know more about Derbyshire County Council please click here.

If you require any further information or for an informal conversation, please contact Angie New on 01629 537935 or email [email protected].

Provisional interview date: 21st November 2024

Interviews will be conducted in person and arrangements will be confirmed with candidates.

Due to this post having administrative privileges within the Council's IT systems, and in order to comply with the Public Services Network requirements, the successful candidate will be required to undertake a Basic criminal record check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Young workers - Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying