Business Services Assistant

An exciting opportunity has arisen within the Business Services Team for a committed and flexible individual to provide efficient and effective administrative support to the Childrens Services Business Services Central Support Team

You will be joining a friendly team of experienced Business Services Assistants. The role is varied, fast-paced and the ability to work as part of a team and meet deadlines is essential.

The team are currently hybrid working. There will be an opportunity to discuss the working arrangements at interview

What will I be doing:

• Processing of enquiries, monitoring overall achievement of compliance with service standards and escalating issues when necessary.
• Accurately recording information in line with the requirements of the General Data Protection Regulations
• Supporting with the development of department's internal communication including the department's SharePoint Site
• Utilise and maximise ICT systems, software and technologies, including Microsoft software, to maintain operational efficiencies and ensure effectiveness of business processes and practices.
• Maintain diaries, produce, and manage correspondence, taking notes and progressing or monitoring relevant actions.
• Create documents, reports and other materials using standard and some non-standard formats.
• Straightforward analysis, manipulation and interpretation of data to provide information to the service, including data collection activities.
• General administrative duties.

We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application. It's important to detail how you meet the essential requirements in the "Suitability for Job" section on your application form

Skills and Experience we are looking for:

• Excellent IT skills, which includes the use of Microsoft packages.
• An ability to supervise staff
• An ability to work as part of a team undertaking a wide range of administrative duties.
• Experience of working in a busy office environment.
• Excellent communication skills both written and oral.
• Excellent organisational skills and an ability to prioritise and work to deadlines.
• An ability to interpret information and analyse data.
• Assist and support with streamlining processes and implementation
• An understanding of confidentiality, GDPR and Data Protection.
• Previous financial experience would be beneficial.
• NVQ Level 2 qualification or relevant office experience.
• Enthusiasm and transferable skills

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards - offering hundreds of discounts and cashback

If you would like to know more about Derbyshire County Council please click here.

For details of other Business Services vacancies in Childrens Services, please click here

If you require any further information or for an informal conversation, please email [email protected] and your query/request will be passed to the relevant service.

Provisional interview date: week commencing 25 November 2024

Interviews may be conducted via Microsoft teams and arrangements will be confirmed with candidates.

CSBS2022

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

CS1

This role currently offers hybrid working options which will be to subject service needs, there'll be an opportunity to discuss working arrangements for this position at interview.