Business Services Officer

Derbyshire County Council is looking for highly motivated, committed and flexible individuals to work as key members of a Business Services administration team. To provide efficient and effective support reaching service and personal objectives whilst maintaining quality standards. To supervise and performance manage a team of business services staff.

Our Business Services Officers build and maintain effective working relationships with services across the Council, service users and external agencies.

We wish to recruit a Business Services Officer to oversee the administrative support to the Unaccompanied Asylum-Seeking Children (UASC), Leaving Care and Youth Service Service teams.

What we are looking for:

• Line management experience and the ability to manage performance.
• Excellent organisational skills.
• An ability to prioritise and allocate work to meet targets and standards.
• Advanced IT skills, which includes the use of Microsoft packages.
• An ability to work as part of a team undertaking a wide range of administrative duties.
• A proactive approach to tasks.
• Experience of working in a busy office environment.
• Excellent communication skills both written and oral.
• An ability to research, interpret, analyse and present information/data.
• An ability to work within organisational policies and procedures.

• An ability to maintain and improve operational efficiency and quality of service through improvements in procedures/policies
• An ability to deal with people at all levels confidently, sensitively and diplomatically.
• Detailed knowledge of confidentiality, GDPR and Data Protection.
• Previous financial experience would be beneficial
• NVQ Level 3 qualification or relevant office experience.
• Enthusiasm and transferable skills

What we are offering:

• Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities - we encourage staff development

and will work with you to develop your potential including supporting with undertaking further qualifications

• Paid travel expenses as there may be the requirement to travel to other sites
• Car share/parking/smarter travel scheme including access to the cycle to work scheme and electric charging points (at County Hall)
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy, and counselling

The expectation is for the post holder to work from the office and at home, therefore there is a requirement for good internet access at home.

If this is for you, then please read through the full Job and Person Profile to help you complete your application. You will need to detail on your application form how you meet the criteria.

If you would like to know more about Derbyshire County Council, please click the About Us tab at the top of the website. If you require any further information or for an informal conversation, please email [email protected] and your query/request will be passed to the relevant service.

Provisional interview date: week ending 13 December 2024

Interviews may be conducted via Microsoft teams and arrangements will be confirmed with candidates.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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