Business Services Officer

Derbyshire County Council is looking for a committed and flexible individual to provide efficient and effective Business Services administrative support and performance to manage a team of business services colleagues in the Swadlincote and Long Eaton centres.

Our Business Services Officers build and maintain effective working relationships with services across the Council, service users and external agencies.

The post holder will need to be an excellent problem solver, work at pace, and be proactive. There will be a requirement to work at multiple sites and travel to other centres as required.

The working pattern will be 3 full days, Monday to Wednesday or Tuesday to Thursday.

What I will be doing:

• Line managing a team of staff across multiple sites. Including conducting PDR and supervisions/one to one meetings.
• Ensure that there is adequate cover for centres on the days they are open.
• Oversight of buildings including Health and Safety and building maintenance.
• Ensure finance procedures are adhered to, petty cash and ordering of goods and services.
• Arranging and organising exams, processing the relevant forms, ensuring the processes are compliant with the relevant regulating body to maintain the integrity of the qualification.
• Work with the BSO team across the county to provide a consistent approach to work areas for the BSA teams you will be supporting. This will include providing advice, support and guidance and creating training for other teams.
• Support with contributing and coordination for audits and inspections to ensure legal frameworks and outcomes are met.

We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application. It's important to detail how you meet the essential requirements in the "Suitability for Job" section on your application form.

Skills and experience we are looking for:

• Line management experience and the ability to manage performance.
• Excellent organisational skills.
• An ability to prioritise and allocate work to meet targets, deadlines and standards.
• Advanced IT skills, which includes the use of Microsoft packages.
• An ability to work as part of a team undertaking a wide range of administrative duties.
• A proactive approach to tasks.
• Experience of working in a busy office environment.
• Excellent communication skills both written and oral.
• An ability to research, interpret, analyse, and present information/data.
• An ability to work within organisational policies and procedures.

• An ability to maintain and improve operational efficiency and quality of service through improvements in procedures/policies.
• An ability to deal with people at all levels confidently, sensitively, and diplomatically.
• Detailed knowledge of confidentiality, GDPR and Data Protection.
• Previous financial experience would be beneficial.
• NVQ Level 3 qualification or relevant office experience.
• Enthusiasm and transferable skills.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards - offering hundreds of discounts and cashback

If you would like to know more about Derbyshire County Council please click here.

For details of other Business Services vacancies in Childrens Services, please click here

If you require any further information or for an informal conversation, please email [email protected] and your query/request will be passed to the relevant service.

Provisional interview date: w/c 2 December 2024

Interviews will be conducted at the Swadlincote or Long Eaton Adult Education Centre and arrangements will be confirmed with successful candidates.

Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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This role currently offers hybrid working options which will be to subject service needs, there'll be an opportunity to discuss working arrangements for this position at interview.