Clerical Officer/Receptionist
- Durham County Council
- Part Time
- Durham
- Grade 3 £23,114 - £23,893
Job Description
1 x 18.5hrs temporary post
*18.5 hours per week (mainly lunchtime five days per week, though some flexibility is required to cover leave)
Up to 4 hours per day (10am - 2pm) , over lunchtime, five days a week (Mon-Fri).
Temporary until 31/3/2025
Are you looking for a job that fits around your family life?
We are looking for friendly, customer focussed and enthusiastic people to join our Family Hub Team.
Family Hubs provide support to families from pregnancy to the age of 19, or 25 if a child has special educational needs and/or a disability (SEND).
WHAT IS INVOLVED?
As Clerical Officer/Receptionist you will be the first person people see when they come into the Family Hub.
You will support families, staff and a range of organisations to access Family Hub services.
As part of your job you will be responsible for:
- Providing excellent customer service either face-to-face, via email, telephone or social media.
- Working with colleagues to promote our services using a range of media (e.g. social media, posters and display material).
- Registering families so they can access the full Family Hub offer.
- Providing information to families about services and support they can access within their community.
- Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
- Option to purchase up to 10 additional days annual leave per year.
- Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
- Hybrid working (home and office working).
- Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
- Wellbeing Portal and access to an Employee Assist Scheme.
- Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
- Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
- Discounted DCC gym membership.
- Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
- Trade Union membership.
- A range of other salary sacrifice schemes such as car leasing.
