Library Assistants
- Durham County Council
- Part Time
- Durham
Job Description
Do you have a love of books?
A passion for helping people and the community?
We are looking for the following friendly part time Library Assistants to help us deliver our libraries and public information services:
Sedgefield at 20.50 hpw
Woodhouse Close, Bishop Auckland at 20.50 hpw
Coundon at 13.50 hpw
Trimdon at 12.75 hpw
Shildon at 17.50 hpw
Shildon at 14.50 hpw
All posts have a fixed working pattern and details are available upon request.
These are exciting opportunities to share your interests and get involved in a variety of tasks from assisting customers with their enquiries to promoting library events and activities.
WHAT IS INVOLVED?
With excellent communication and interpersonal skills, you will assist customers with the issue and return of books and other materials to the library and provide assistance in the use of library equipment and materials.
With the use of IT applications, you will maintain accurate records and databases, and assist with banking tasks. As a customer facing role, your ability to converse at ease with members of the public will be key. You will be passionate about delivering high standards of customer care.
We encourage you to contact Library Operations Manager Rosemary Ramsey tel. no. 07881 268928 or via email [email protected] to arrange an informal discussion about the role.
WHAT WILL I NEED?
NVQ Level 2 in a related subject.
Experience of working with customers from a wide range of backgrounds in a customer facing environment, of using IT applications and of dealing with customer enquiries is also essential.
Please refer to the attached person specification for the full criteria. REWARDS AND BENEFITS
We offer generous rewards and benefits that are designed to help you perform at your best:
- Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
- Option to purchase up to 10 additional days annual leave per year.
- Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
- Hybrid working (home and office working).
- Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
- Wellbeing Portal and access to an Employee Assist Scheme.
- Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
- Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
- Discounted DCC gym membership.
- Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
- Trade Union membership.
- A range of other salary sacrifice schemes such as car leasing
