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Housekeeping Assistant Supervisor

Durham University

Job Description

The University

At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team.

Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer.

At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you.

We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values, click here

The Role and Department

The Colleges Operations Directorate forms part of the Colleges and Student Experience Division which is responsible for providing world class student experience to our diverse student community.

The Colleges Operations Directorate plays an integral role in providing excellent services and facilities to support the personal development of students. The services provided by the Directorate include catering, housekeeping, reception, security, and maintenance as well as providing systems for the management of health and safety and food safety.

Supported by a College Operations Team Leader, the Housekeeping Assistant Supervisor will provide supervisory assistance to a team of College Housekeeping Assistants with responsibility for supporting the delivery of a range of cleaning/housekeeping services including the cleaning and servicing of student shared spaces, guest accommodation, facilities, offices and common areas of the College used by students and commercial customers. Teams ensure agreed standards are maintained, with particular reference to student and customer comfort and satisfaction. Housekeeping Assistant Supervisors support the delivery of service standards that are effective, efficient and offer value for money. This role is front-facing, service focused and ensure the College is well maintained, welcoming and a pleasant environment for students, University employees and commercial customers. 

Roles available:

1 x Full-time 35 hours per week contract (working across 2 colleges)

1 x Part-time 24.5 hours per week contract

Please note: This role has previously been advertised, previous applicants who were unsuccessful will not be considered

Further information about the role and the responsibilities is at the bottom of this job description.

Working at Durham

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:

- 27 Days annual leave per year (in additional to 8 public holidays and 4 customary days per year), a total of 39 days.

- No matter how you travel to work, we have you covered. We have a parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.

- Discounts via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.

- On site nursery is available and access to holiday camps for children aged 5-16 throughout the year.

- Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.

- The opportunity to take part in staff volunteering activities.

- Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)

- If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications, to IT skills, courses and apprenticeships.

- Generous pension schemes.

Good luck with your application