IS Apprentice

CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their team work ability. The department works in a hybrid capacity depending on the job role and individual personal requirements.

You will be sponsored to undertake a Level 3 Junior Developer apprenticeship. When undertaking your apprenticeship role, you will assist with activities to maintain the day to day operation and on-going development of Computing and Information Services (CIS). Assigned to one of the Information Systems (IS) teams, during the course of the apprenticeship you will maintain a high level of IT services throughout the University, assisting students, staff, visitors in their use of Durham University IT systems.

You will undertake and work with increasing independence in relation to:

· Software testing

· Software integration

· Software configuration

· Software support and troubleshooting

· Data and analytics

· User experience analysis, design, and evaluation

· Content authoring and publishing

· Security operations

· Incident ownership and management

Further information about the role and the responsibilities is at the bottom of this job description.

From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House will bring a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more about this project, please visit this webpage: Boldon House - Durham University.

Further information about the role and the responsibilities is at the bottom of this job description.

Working at Durham

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:

- 27 Days annual leave per year (in additional to 8 public holidays and 4 customary days per year), a total of 39 days. Including time off between Christmas and New Year - please include or delete if not applicable.

- No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.

- Discounts via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.

- On site nursery is available plus access to holiday camps for children aged 5-16.

- Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.

- The opportunity to take part in staff volunteering activities.

- Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)

- If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications, to IT skills, courses and apprenticeships.

- Generous pension schemes.

Discover more about our total rewards and benefits package here