Senior Social Media Executive

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job Details

Hemel Hempstead (Hybrid - 50% of working week in office)

Annual salary, bonus and benefits

The Haven social media team are on a journey of modernisation and transformation. As part of Bourne Leisure (along with Warner Hotels), Haven is on a growth trajectory and Social plays a huge role in the Marketing strategy, with a real focus on Tiktok and Instagram. With high visibility across Haven and a new Head of Department taking things in a new direction, you will have free creative reign - create the concepts, immerse yourself in Park life and see your ideas come to life.

This would be the perfect role for an Account Manager in an agency, or you may also have relevant in-house experience.

Your Opportunity:

To learn, develop and become an expert in a key area of the business by:

- Leading the planning and execution of the content calendar - planning, ideation and implementation

- Deputising for the Social Media Manager when required

- Identifying and liaising with suitable influencers to help deliver on brand content and campaigns across Instagram and TikTok

- Working closely with the content team to produce on brand content that is relevant and engaging

- Identifying and facilitating cross-channel activity

- Reporting, analysis and channel admin

- Social responding when required

What we'd like you to bring:

- Advanced knowledge of social media - Insta and Tiktok are a must

- Excellent project management skills

- Energy - you're joining a team with a real buzz, who bounce ideas around

- Good knowledge of social media analytics and KPIs

- Ability to write in brand tone of voice

- Excellent grammar and general accuracy in written content

- Strong analytical skills

- Ideas - lots of them, you know what makes great content

Above all you should be a capable self-starter who can work at pace, someone who takes a sudden change of priority in their stride.

What's In It For You?

- Holiday allowance that rises with service, plus a 'Holiday Buy Scheme'

- Annual bonus

- 20% discount on both Haven and Warner Hotels holiday for you, family and friends

- Comprehensive wellbeing support

- Access to the Bourne Leisure corporate box at the O2 Arena ,London

- Exclusive discounts with corporate partners

- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees

- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?

We're part of an award-winning Bourne Leisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?

Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at [email protected]