Account Servicing Advisor - Isle of Man

End Date

Thursday 03 April 2025

Salary Range

£26,344 - £27,730

We support flexible working - click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Please note this role is only available for colleagues residing in, or to those who hold right to work permits for Isle of Man.

Job Description

• JOB TITLE: Account Servicing Advisor
• SALARY: £26,344
• LOCATION: Villiers House, Douglas, Isle of Man
• HOURS: Full-time
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

Our International Private Banking (IPB) Servicing Team are looking for an Account Services Advisor who has the ability to manage multiple tasks efficiently, has attention to detail and strong communication skill to support our customers needs throughout their relationship with the bank.

Role Responsibilities include:

• Being part of a fast paced team, dealing with fixed-term deposits (FTD).
• Support our customers with their every day banking needs by actioning multiple administrative tasks.
• Ability to manage own workloads and adhere to various deadlines.

Why Lloyds Banking Group

If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose.

What you'll need

• Great customer service skills
• Excellent communication skills both verbal and written
• Attention to detail and accuracy is paramount.
• The ability to work in a fast paced environment, working on multiple responsibilities with tight deadlines.

About working for Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

If you would like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 22 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.