Behavioural Risk Analyst

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Salary Range

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Job Description Summary

Job Description

JOB TITLE: Behavioural Risk Analyst

SALARY: £47,790 - £53,100

LOCATION(S): Edinburgh & Bristol

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our hub locations.

About this opportunity

At LBG, we define behavioural risk as the habitual patterns of behaviour that may lead to future issues or poor outcomes for the group. Behavioural risk reviews aim to identify what is driving these patterns of behaviour, thereby enhancing preventative measures such as controls and policies.

Your role as a Behavioural Risk Analyst involves supporting the delivery of high-quality behavioural risk reviews based on your understanding of business strategy, behavioural drivers, and risks. This will involve conducting behavioural research and analysis to identify risks, develop improvement strategies, and support behavioural risk management efforts.

You'll act as a proactive team member, with a growth mindset, positively contributing to the overall effectiveness and efficiency of the review. You'll support the ongoing development and improvement of the wider function through a strategic and coordinated behavioural risk focus, and effective cross-function collaboration.

Day to day, you will:

• Support the delivery of applied social/behavioural research to identify and mitigate risk, considering various internal and external perspectives. This may include:

• Developing high-quality research materials.

• Executing operational tasks, ensuring timely and accurate completion.

• Conducting research including literature reviews, interviews, focus groups, and observations, ensuring methodological rigour and attention to detail.

• Analysing qualitative and quantitative data.

• Reporting, presenting, and disseminating clear, concise, and actionable insights.

• Identifying key lessons and suggestions to support continuous improvement.

• Help senior colleagues to build meaningful stakeholder relationships.

• Suggest improvements in current compliance processes by being bold.

• Actively role model the Group's values and behaviours.

• Proactively identify, address and drive personal development opportunities and create a positive learning culture based on effective coaching.

• Freely share insight and timely, direct, effective feedback that contributes to the success of the delivery plan and leaves a positive sustainable impact on the function.

• Support the development and validation of behavioural management actions using evidence-based practice and knowledge of effective behavioural interventions.

• Connect behavioural risk insights with Group and Business Unit strategy.

• Prioritise your own tasks to effectively deliver valuable results.

Why Lloyds Banking Group

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too!

You'll need the ability to:

• Design and execute high quality applied social/behavioural mixed-methods research.

• Conduct literature reviews, interviews, focus groups, observations and surveys with methodological rigour and adherence to ethical protocols.

• Communicate complex concepts and insights in simple and meaningful terms.

• Analyse, interpret and convey qualitative and quantitative data clearly to drive actionable insights.

• Execute operational tasks with accuracy and attention to detail.

• Design relevant, evidence-based, practical solutions for behavioural interventions.

• Prioritise tasks effectively to ensure valuable research outcomes.

And advanced knowledge of:

• Concepts, theories and methodologies in a relevant social science e.g. behavioural science, organisational psychology.

Any experience of these would be really useful:

• Evaluating behavioural change interventions within an organisation.

• Conducting control testing and identifying areas of concern, articulating the potential challenge.

Even if you don't meet all of these requirements, we encourage you to apply and share how your unique skills and experiences can contribute to our team. We value continuous learning and development, and we are committed to supporting your growth within the role.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.