Merchant Services ECP Senior Manager Chief Controls Office
- Lloyds Banking Group
- Full Time
- Manchester
Job Description
End Date
Friday 03 January 2025Salary Range
£0 - £0We support flexible working - click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job ShareJob Description Summary
.Job Description
J ob title: Merchant Services ECP Senior Manager - Chief Controls Office
Salary: Competitive Package
Locations: Manchester, Birmingham, Edinburgh , Bristol, Glasgow or Leeds
Hours: Full Time
Working pattern: Our work style is hybrid
About This Opportunity
An exciting opportunity is available to join the supportive and collaborative Business & Commercial Banking (BCB), Cash Management & Payments (CM&P) and Merchant Services, Chief Controls Office. Together we drive the risk and control environment vision and strategic priorities for BCB CM&P and Merchant Services . Transformation and risk management is key for the delivery of BCB's strategy to grow our business through co-ordinated product propositions and improving BCB client insight, digitisation and innovation.
Economic Crime (EC) poses a threat to the safety and security of the Group, our customers, and our communities. We play a key part as one of the largest financial services providers in identifying and preventing Economic Crime . W e must evolve our prevention, detection, and response to ensure that we're responding to the risks of today and the evolution of the threat of tomorrow.
Reporting to the Head of BCB CM&P and Merchant Services, focussed on Merchant Services Economic Crime Prevention (ECP), you'll take a lead role responsible for identifying and mitigating Conduct, Regulatory, Operational and People risks in the Merchant Services business to build a robust risk and control framework - end to end - with Control by Design principles firmly embedded.
As the Merchant Services ECP expert you'll lead on risk and control engagement to deliver strong outcomes for the breadth of clients in the Merchant Services portfolio, with Consumer Duty in mind .
We collaborate with colleagues in Merchant Services, and across BCB and Corporate & Institutional Banking (CIB) to manage risk, improve controls, drive financial outcomes and develop our product offerings, to benefit our clients, colleagues and shareholders. You'll have a track record of strong communication and influencing skills, thought leadership, emotional intelligence and strategic thinking.
So, join us and be part of Helping Britain Prosper to advance our control framework and capabilities.
Core Purpose: You'll work as part of the Business & Commercial Banking (BCB) End-to-End Cash Management & Payments and Merchant Services Chief Control Office (CM&P and MS) focussed on Merchant Services Economic Crime Prevention, including, Sanctions ; Politically Exposed Persons ; Fraud ; Adverse Media ; Anti Money Laundering due diligence on high-risk clients ; Correspondent Banking due diligence; and supporting in-depth investigations triggered by suspicious client activity.
You'll lead in delivering continuous improvement activities, providing insightful, high quality analysis using data - led monitoring outputs and to improve the control environment and streamline wasteful processes . Collaborate and influence across range of LBG stakeholders and third parties . You may also work across other areas to lead Chief Controls activities.
We're highly collaborative and help all colleagues to become rounded risk and control professionals by developing a broad range of skills. You'll be helping colleagues in their development and encouraging innovation, to focus on controls . As a subject matter expert, you'll keep abreast of industry developments and regulation, sharing information across appropriate teams .
Why Lloyds Banking Group
We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies,
workplaces, and colleagues to make our Group a great place for everyone. Including you.
What You'll Need
Do you have demonstrable experience leading teams and ability to work effectively with partners across a variety of business functions?
You'll need to show a passion for developing new ways of working and either knowledge, or a keenness to learn, about the ECP specialisms and Merchant Services covered in this role .
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Proven ability to manage teams.
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Experience and technical knowledge in an ECP role , working knowledge of the regulatory requirements , and experience in a Merchant Services role.
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Strong influencer: able to successfully handle key partners and priorities, influencing at senior levels with a strong customer ethos, and a t rack record in delivering against expectations.
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Relationship management skills to maintain a network across the business to ...
