Specialist Business Support Officer

Who You Are

• Educated to GCSE standard or equivalent, ideally with a focus on Business Administration.
• Proficient in numeracy, literacy, IT, and communication skills, including competent use of Microsoft packages.
• Experienced in data protection and working with sensitive information and information sharing protocols.
• Effective communicator with colleagues, agencies, and the public.
• Skilled in time management and prioritizing workload to meet service demands.
• Experienced in procurement processes, business administration, and related functions.
• Capable of working independently and flexibly to meet service requirements.
• Confident in diary management, meeting deadlines, and working effectively under pressure.
• Able to maintain confidentiality, resolve issues proactively, and handle complex, distressing situations professionally.
• Desirable: Advanced qualifications in IT, databases, business administration, finance, and customer care. Knowledge of local authority financial procedures and children's services policies.

What the Job Involves

• Develop and deliver comprehensive administration support across the service, including minute taking and coordination of meetings.
• Manage data capture and reporting, developing and updating electronic and paper systems for data storage.
• Provide informal training, support, and guidance to administrative staff, aiding in their professional development.
• Maintain accurate financial records, support financial planning, and oversee procurement operations and compliance with auditing procedures.
• Assist with recruitment processes, including safer recruitment requirements and induction programs.
• Support marketing and promotion strategies for the service, organizing events, conferences, and information networks.
• Manage facilities where relevant, ensuring compliance with licenses, insurances, service contracts, and operational procedures.
• Act as a key holder with responsibilities for securing appropriate licenses and maintaining operational procedures.
• Work with a range of internal and external partners, producing statistical information and maintaining manual and computerized systems.
• Travel across the borough as required.