Cash Manager

Cash Manager

Team

Location Holborn Office

County Central London

Ref # 22875

Closing Date 18-Mar-2025

We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

What you will do:

• Provide consultancy services to the Commercial and Corporate business, our customers, and our interdependent teams for our suite of transactional banking products.

• Undertake in-depth scoping activities to provide tailored solutions, optimising their cash management processes and improving transaction handling.

• Support business development/networking events and attend initial customer prospective meetings to present Metro Bank's offering.

• As an SME you will deliver training to frontline colleagues on cash management services to support referral opportunities, set up processes and know where to escalate.

• Support all tariff negotiations with a good background in competitor awareness and TCF principles to ensure we are presenting a competitive proposal for the customer that is commercially viable for Metro Bank.

• Create professional proposals to win new Commercial and Corporate relationships & agree Commercial Banking charge.

• Project manage the implementation of all cash management solutions for our Metro Bank Commercial and Corporate customers establishing strong open communication channels and a robust on-boarding process.

• Manage customers with complex transactional requirements such as FX, multi-currency payments and bespoke on-line banking needs.

• Support the bank's growth plans and be expected to achieve objectives set by the business in respect of income e.g. switcher volumes, referrals & service metrics.

• Support annual review of bespoke tariffs and income leakage initiatives.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

What you will need:

• Extensive Business/Corporate banking knowledge.

• Customer management experience.

• Highly developed negotiation skills.

• Extensive cash management experience of products and services - both domestic and international.

• Tender writing and responses to RFP's.

• Knowledge of the competitive market, particularly in relation to technology changes and pricing.

• Enhanced presentation skills as you will present to Commercial and large corporate customers, senior colleagues and at industry networking events.

• Achieving objectives and maintaining a high level of customer satisfaction.

Our promise to you...

• We believe in "one in, one up" at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU! An AMAZEING colleague to move into this FANtastic new role!

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!

• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).

• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!