Internal Communications Business Partner
- NFU Mutual
- Full Time
- Stratford-upon-Avon
- Salary up to £55,000 depending on experience
Job Description
Internal Communications Business Partner
About the role
At NFU Mutual, we believe that clear, engaging communication is at the heart of every successful organisation. We're looking for a skilled Internal Communications Business Partner to join our dynamic team on a permanent basis and play a key role in supporting the delivery of our business objectives through strategic, impactful communication. As an Internal Communications Business Partner, you will work closely with senior leadership and management to provide strategic counsel, guidance, and support on internal communications for key business areas and change projects. In addition, you will work closely with, and line manage one Internal Communications Officer who you will work with very closely to support your dedicated business area.
You'll coach and challenge senior stakeholders to improve the storytelling and content creation across the organisation, acting as the go-to subject matter expert for internal communications. Leading the planning, guidance and delivery of communications strategies that support key business objectives, ensuring that all messaging follows internal best practices and aligns with the company's values.
You'll oversee the creation and delivery of internal communications materials, working with both internal teams and third-party suppliers, ensuring content is impactful, on-brand, and meets high standards. You'll write compelling content on complex topics, such as redundancies and significant business issues, to maximise engagement and clarity and create opportunities for open communication and feedback, ensuring that internal audiences are well-informed and motivated. You'll stay ahead of emerging communication trends and issues to proactively address regional, departmental, and programme needs and support managers in ensuring the right messages reach the right people at the right time.
About you
You are a seasoned and versatile internal communications professional who has experience of working within a customer focussed environment, with a proven ability to design and implement change communication strategies that support business transformation. You are comfortable managing relationships with senior business stakeholders and your written and verbal communication skills are second to none. Whether it's crafting compelling content for diverse audiences or advising senior leaders on best practices, you know how to shape messages that resonate and drive engagement. You have experience across a range of communication channels—from intranet and enterprise social media to traditional communication methods—and understand how to tailor your approach for each one to maximise impact. Line management experience is desirable.
To join our team, you must also have:
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
Working at NFU Mutual
We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
This vacancy may close early depending on application volumes. We encourage you to submit your application as early as possible.
