Senior Technical Underwriter
- NFU Mutual
- Full Time
- York
Job Description
Senior Technical Underwriter
About the role
Join NFU Mutual as a pivotal member of our Regional Senior Technician Underwriting team, managing the most complex, high-value cases and ensuring the delivery of technical activity. In this role, you'll play a critical part in advising, training, and guiding others to ensure that our regions maintain the necessary technical knowledge and capabilities to meet objectives, Key Performance Indicators, and deliver exceptional customer service.
As a key player in our organisation, you'll be responsible for managing the administration and resolution of intricate cases and referrals, ensuring compliance with regulatory requirements and achieving positive outcomes for our members. Additionally, you'll lead by example, training and coaching team members to equip them with the technical expertise and skills needed to excel in their roles and uphold our commitment to first-class customer service.
Furthermore, you'll contribute to the strategic planning and development of technical capabilities, fostering a culture of continuous improvement and ensuring alignment with company policies and procedures. Your role will also involve monitoring and reporting on technical activities and capabilities, identifying opportunities for enhancement, and driving efficiency and service improvements to benefit both our customers and the organisation.
Please note the internal job title for this role is Regional Senior Technician - Underwriting.
About you
To be successful in this role you'll have a proven track record managing a broad range of complex Commercial Underwriting cases and referrals and providing technical expertise in a regulatory environment. You'll be able to evidence experience of developing and coaching others or have supported your peers to gain authority.
You'll also have:
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
Working at NFU Mutual
We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
