Admin Assistant

1. Following introduction of voice recognition technology to ensure clinic letters are prepared for printing and distribution. 2. To support the admin team in providing secretarial and administrative service to an allocated clinical team. 3. Ensure accurate messages are taken for clinical team and delivered in timely manner. 4. Assist with telephone enquiries from patients, GPs and other agencies in a courteous and helpful manner. Refer to medical secretary for advice when appropriate. 5. Assist in sorting and dealing with incoming post and distributing as necessary. 6. Request notes from other departments for upcoming appointments 7. Provide cover on reception in the Chestnut unit when required. 8. Be versatile and adaptable to the demands of the team. Work without supervision and take the initiative as and when required. 9. Ensure effective communication with all members of a multi-disciplinary team. 10. Assist Administrator in the co-ordination of specialty in-patient and out-patient waiting lists within the framework of the Waiting List Management Policy . 11. Ensure comprehensive working knowledge of iPM commensurate with role. 12. Ensure Choose and Book referral letters are processed and directed to appropriate appointment office in line with Administration Guidance Notes. 13. Ensure all hospital case notes arriving into and departing from the department are traced on iPM (Information Patient Management System). 14. Required to cover admin and clerical colleagues during times of absence or increased workload as requested by line manager. 15. Register patients and make up sets of notes 16. To accurately record the coding of appointments on iPM To carry out any other clerical duties as determined by the line manager For further details please see attached JD&PS.

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