Administrator

Your Health Northern Lincolnshire service overview ABL Health delivers the Specialist Weight Management Service, Your Health Northern Lincolnshire, commissioned by North and North East Lincolnshire ICB. This service will play a central role in improving the health and well-being of local residents and supporting them to lose weight. The service will also offer advice and guidance and proactively signpost to relevant organisations. All of this is embedded in sustainable behaviour change and positive well-being. Role Purpose: You will provide administration support to the Your Health Northern Lincolnshire Service. You will ensure the smooth running of the office and the administration of the programs to meet the targets and deadlines. Responsible for a range of administrative tasks, you will be based in our Scunthorpe office. Your key responsibilities will be: You will provide key administrative support for the service, including patient and health professional letters, patient database updates, appointment bookings, venue bookings, management of phone lines, and liaising with health professionals and colleagues. Take incoming calls, ensuring that calls are transferred to the relevant person/ department and ensuring messages are handled efficiently. To work within a busy office as part of a team, sharing work reasonably and efficiently and respecting other admin staffs skills and competencies. To provide general clerical and administrative support, including word processing and filing routine correspondence. To follow established systems for allocation and completion of work. Providing professional administration services to clients and identifying specific needs. Manage and maintain confidential patient files on a database and paper. Manage incoming healthcare referrals promptly, adhering to company timescales. Book appointments for clients and use appropriate calendar software. Record client data accurately on the appropriate service database. To use IT systems, including excel and word, to exchange information. Use word processing, spreadsheet, and in-house database. Flexibility to cover colleagues annual leave, sickness, etc. Weekly monitoring of workload and service targets. Take meeting minutes, type and distribute them as required. General administration (record keeping, filing, etc). Be able to encourage and assess the client`s readiness for specific behaviour change. Contribute to the development and regular posting of social media content.

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