Apprentice Admin Assistant
- NHS
- Full Time
- Huddersfield
- 17711.00 a year
Job Description
Job summary
We have exciting opportunities in the Trust for Customer Service / Administrator Apprentices. You will play an active part in the effective running of the roles that supports the clinical staff to give compassionate care. Without these roles the clinical staff are unable to provide safe care in the trust. The post holder will provide general administrative and customer service duties through the course of the apprenticeship to colleagues, patients and visitors to CHFT.
Successful applicants will be required to complete 7.5 hours a week study time.
Main duties of the job
Roles can include: Working in a reception area; Booking appointments; Supporting a team with the administration aspects; Secretarial responsibilities; Data inputting.
You may be based at the Calderdale Royal Hospital/Huddersfield Royal Infirmary but will be required to work across the two sites subject to service needs. Some of the roles may include working in an outlaying clinic in the community.
We are a hardworking Trust with a strong sense of teamwork, and you must be able to show that you are able to work as part of a team. You will also need to possess excellent communication skills. The role will include a variety of skills and this will vary depending on the vacancy at the time.
About us
We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first.
Job responsibilities
The Apprenticeship Scheme is run in conjunction with a training provider to ensure that you are supported through a high-quality training programme.
Candidates must have a genuine interest in being an apprentice in the Trust.There are Level 2 and Level 3 Apprenticeship Opportunities. Eligibility for the level will depend on your Maths and English Qualifications which must be shown prior to employment.
Applicants must haverelevant experience to show good English, Maths and communication skills which can be demonstrated on the application form and at interview. To be eligible for Level 3 apprenticeships you mustpossess GCSEs or equivalent in English and Mathematics grade 3 -9, (A*-D, or equivalent)
You must take responsibility for your own learning.
You will be required to undertake the Intermediate Apprenticeship in Customer Service Level 2 or 3. Therefore, if you already possess this qualification you will not be eligible for the funding.
If you areshortlisted you will be required to attend an interview to check your suitability and commitment to commence an apprenticeship, if suitable, you will be placed on a Talent pool and then your details will be passed to the managers who have the vacancies as they occur. You will then be interview by the manager of the department, bear in mind you may be interviewed by more than one manager. Successful applicants will then be processed to commence work in the successful role. We have Customer Service Vacancies that occur on a frequent basis.
Please note:There is an eligibility criterion for government funded apprenticeships schemes that applies and therefore applicants must be aged 16 or over and have been resident in the UK/EU for the last three years. You must not hold a degree, level four qualification or above in a Business Administration and/or Customer Service related subject.
Person Specification
Qualification/Training
Essential
- Relevant experience to show good English, Maths and communication skills which can be demonstrated on the application form and at interview
- Good English skills and grammatically correct application
- Must not have qualifications at level 4 or higher in an admin or customer service-related subject
- Willingness to complete the apprenticeship training
- Willingness to attend CHFT in-house training
Desirable
- GSCE English grade 3 -9, (A*-D, or equivalent)
- GCSE Mathematics grade 3 -9, (A*-D, or equivalent)
Knowledge and Expertise
Essential
- Experience of using computer systems
- Familiar with Microsoft office & keyboard skills
Desirable
- Using Microsoft office packages
- Experience of using Emails and the internet
- Experience of using Microsoft Excel
- A basic understanding of the NHS
- Awareness of databases
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Cross site
Huddersfield
HD3 3EA
