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Apprentice Business Support Administrator

  • NHS
  • Full Time
  • Exeter
  • 22816.00 - 24336.00 a year
NHS

Job Description

Administration services underpin all of our clinical activity at Devon Partnership NHS Trust, which means our dedicated and enthusiastic administration workforce is vital to the delivery of first class care. The post holder will provide comprehensive administrative support to the Practice Education team. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of skills using Microsoft Office packages and experience of using bespoke IT systems. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. Duties and Responsibilities Key Responsibilities include: Work within the Practice Education team the post holder will be required to provide advice and guidance to staff, managers and students in relation to Apprenticeships, Student Placements and Preceptorship programs. Comprehensive diary management Meetings administration including taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records Support the manager and team by ensuring that records are up to date on all staffing systems as required and that items are dealt with quickly and efficiently on Trust systems. Contribute to the smooth running of administrative systems including management of generic email accounts and electronic and paper filing systems as well as other forms of correspondence. Undertake the pre and post administration associated with the delivery of course and meetings, including booking of venues, trainers/speakers and equipment as well as reproduction of course materials for events and distributing agendas/notes and managing multiple diaries. Profile Excellent planning and organisation skills Excellent written and verbal communication skills Excellent attention to detail Professional telephone manner Collegiate approach and diligent Takes pride in their work and consistently strives to produce work of the highest standard Seeks to deliver the best possible outcome rather than just the task at hand Works in partnership with the Manager/associated team to understand their needs and priorities (which may change depending on workload) Excellent time management skills Experience of prioritising a varied and busy workload Experience of working under pressure with the ability to work to and achieve deadlines The role will involve the development and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative practices

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