Band 3 Administration Co-ordinator

First point of contact for patients and service users. Management of team email address for referrals and queries. On receipt of all new referral notifications ensure that the validation process has been followed in line with departmental guidelines liaising with GP surgeries, hospital trust or other stakeholders. Be responsible for the appointment booking in a timely manner. Manage and book clinics in relation to service growth. Communicating with venues and building a clear schedule in line with staffing capabilities. Ensure accuracy of patient demographic details ensuring. amendments/corrections are made in a timely manner. Ensure that all data is inputted accurately into the bespoke screening database, or RIO as appropriate in a timely manner. To have a clear and up to date knowledge of the rules and protocols of the service. Responsible for regular, efficient validation of all extracted diabetic reports from GP surgeries across Staffordshire. Responsible for ensuring all patient and GP correspondence is sent to timescale. Responsible for ensuring patient satisfaction surveys are dispatched and returns inputted in line with Trust requirements. Make, amend or cancel appointments as required by service or patient. Responsible for monitoring and ordering office supplies/stationery and clinical equipment/consumables and for their safe storage/retrieval. Ensure all specimen jars are sent to patients in time for the clinical procedures to take place. Ensure the coordination of appointment between diabetic eye screening and the eight care processes. Responsible for updating patient records. To undertake any other duties and responsibilities as required consistent with the grade.Please note: Car user with full driving licence will be beneficial due to bases covered.We unfortunately cannot accept overseas applications for this position due to this being a 12 month fixed-term position and the urgency to recruit. Please see attached Job Description & Person Specification for further details.

...

For more information about this vacancy press the 'Apply For Job' button.