Band 4 Administrator/Coordinator Research and Development

Communication: To provide a point of contact for service users Provide effective communication and problem solving both face to face and via telephone Be sympathetic and sensitive to the requirements of staff and service users when communicating by telephone or face to face, including dealing with difficult situations Attend departmental meetings on a regular basis Contribute to building effective teamwork in exchanging views, ideas and communicating effectively Analytical and Judgemental Skills/Freedom to Act: To assist with the collection and provision of statistical data as required and the ability to extract, manipulate, analyse complex data sets and communicate them in an easy to understand manner Ability to make decisions relating to non-routine enquiries and issues. Ability to problem solve and provide alternative solutions Ability to recognise situations that should be referred to the Line Manager and take prompt and appropriate action Planning and Organisational Skills: Organise own day-to-day work and prioritise team tasks as required showing an ability to prioritise in order to achieve set timescales Arrange conferences and trainings including venues and hospitality as required. Arrange transport as required Arrange and prioritise meetings and case conferences as appropriate Policy and Service Responsibilities: Work within and keep up to date with National and Trust legislation, guidelines, policies, procedures, protocols and code of conduct and ensure they are adhered to across the team Proposed changes to working practices for own work area Participate in and contribute to the effective introduction of new systems and initiatives leading to the improvement and development of patient services Responsibility for staff: To provide day to day supervision to administrators, coordinators and clerical staff and plan staff rotas and cover as required Book bank staff as required Participate in the induction and training of all new members of staff in the department Demonstrate own activities to new / less experienced staff Responsibility for Information: To develop and maintain an efficient individual filing system on behalf of the team to include correspondence, reports, documentation relevant to the department Prepare documentations such as presentations and leaflets Be responsible for confidentiality in line with Trust policy and procedures Accurately input data using a variety of Trust IT systems in a timely way Prepare and scan information onto the Trust IT systems Ensure all information held is kept up to date Be responsible for the quality of personally generated information Shred and destroy confidential documentation in line with Trust policy Provide information / produce reports at an appropriate Input staff information into the Electronic Staff Record adhering to confidentiality

...

For more information about this vacancy press the 'Apply For Job' button.