Band 8b Transfer of Care Hub Service Manager - Bristol/Bath

To provide operational management and leadership for a Transfer of Care Hub To work within the Division to implement best practice in mental health acute flow management. Responsible to the Divisional Director of Operations for the effective management and operational delivery of flow across multiple sites and services, working within a context of continuous improvement and ensuring the delivery of integrated care pathways and partnership working across health and social care. To set up and manage the Transfer of Care Hub ensuring that effective structures, processes and accountabilities for the management of services are in place. Support the Out of Area Placement manager in oversight of contract beds and quality assurance Lead the team in committing to achieving a consistent reduction in Out of Area Placements To liaise with service users, carers, staff and partners across health, social care and the voluntary and community sector, ensuring that there is shared understanding of service provision and commitments To be responsible for the delivery of Health and Safety responsibilities as required by statute, regulation, legal obligation and AWP policies within the defined geographical area. To ensure staff compliance with processes to protect Service Users, Carers, Communities and Vulnerable Adults. To ensure compliance with legal and statutory duties related to Mental Health Act, Mental Capacity Act, Police and Criminal Evidence Act. To ensure that services are planned and delivered with sensitivity to the diversity of the communities it serves. To work closely with colleagues to ensure due diligence processes are followed to give assurance as to the quality of out of trust placements To ensure that individuals admitted out of trust or to Out of Area Placements are receiving appropriate care and are transferred as close to home as possible as quickly as possible To oversee management and monitoring of our contracts with out of area private providers and to make recommendations to the Division and Executive for flex of the contract beds as required to ensure people are cared for as close to home as possible. To undertake investigations of serious untoward incidents, complaints, disciplinaries and grievances. To ensure that meaningful staff involvement takes place within the area managed so that commitment and ownership are maximized and staff have the opportunity, where possible, to influence service provision. To ensure clear Business Continuity Plans are in place Because of the seniority of this post the postholder may be required to participate in on-call arrangements, after suitable training

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