Business Support Officer

Leadership for transformational change To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes. Embedding this approach across the Directorate. Using insight and evidence for improvement To build on current knowledge and evidence of what works and ensure that this is maintained and developed in practice. To encourage and promote research, as appropriate, identifying priorities through consultation with those using, delivering, and managing services. Developing an excellent organisation To ensure health, safety and wellbeing of all staff within the department. To ensure compliance with all confidentiality and governance requirements within the department. Project Management Undertake information/project analysis. Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems for its effective use by the team. Analyse and report on data and monitor the processing of data and information. Provides information to project lead on project and statistical information matters. Financial and Physical Resources Support and inform the requirement and targeting of resources, monitoring spend, implementing and evaluating jobs and delivery of financial recovery/savings plans by providing high quality information and analysis. Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on time. People Management (as required) Provide training, advice and support on own area of responsibility where applicable. Support training and induction of staff. Supervises team on their day to day activities Participate in the recruitment processes Information Management. Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner. Develop and maintain databases required for the role and/or department programme. Maintain administrative and information resources. Contribute to effective information management within the team. Research and Development: Undertake auditing of projects, services and initiatives. Carry out web based and publications research. Actively supports and contributes to the development of key performance indicators for the successful assessment of performance. Planning and Organisation: Support implementation of project, service, initiative through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the team. Plan and organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work. Policy and Service Development: Propose changes to own project, service, and initiative work, informing policy and making recommendations for more effective delivery. Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management. Authorised signatory for travel arrangements

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