Clerical Admin Assistant - Community Respiratory Nursing Service

Electronic referrals and tasks, action appropriately whilst seeking advice if required. Manages own workload with an understanding of what needs to be done, when and why in order to assist the function of the team. Has the ability to flex and prioritise if required due to an unexpected or urgent need. Provide staff with advice re administrative procedures and help with access as required. This includes general admin duties around RA agent and IAA functions. Coordinating clinical work for colleagues, within SystmOne. This will include a review of allocated visits to ensure they are as geographically close together as practical while maintaining continuity of care to our patients. Communicate with patients, relatives and health care practitioners effectively who may be distressed and/or challenging at times. Demonstrating effective time management skills and participates in the monitoring and reviewing of team performance. Gather key audit data from electronic systems and produce reports to Clinical Lead/Matron as requested and within time scales. Promote an environment where health promotion and informed patient choice is encouraged and developed to its maximum potential, within the available resources To undertake relevant training to enable the provision of a high quality service. To complete effective record keeping in accordance with Trust policy and legal requirements. To commit to continuous personal development/lifelong learning by attending mandatory training, relevant training courses , use of eLearning and adhere to all trust policies and procedures. To attend supervision/1:1 sessions, to undertake appraisal preparation and contribute to objective setting and personal development planning. To participate in and contribute to all activities associated with the teams response to current trends and changes within the NHS COMMUNICATIONS AND WORKING RELATIONSHIPS The post holder will communicate in a number of ways to allocate work, discuss patients but also with the Single Point of Access staff in referral management, primary care staff and Allied Health and Social Care professionals as well as hospital staff, patients and relatives. They will need to form professional relationships with all parties in order to communicate effectively in a way which respects their views, autonomy and culture. To effectively liaise with patients, carers and a range of Health and social Care staff to facilitate treatment/rehabilitation plans. To report effectively to the team on performance/progress

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